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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Webtix5
Does a Webtix customer get a notification when their credit card is declined?
If the sale doesn’t go through, there will be no Webtix email notification nor will the box office receive any email notification. What does happen is if the credit card is invalid or is declined, the online patron will get … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Credit Card Processing
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Webtix error: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.”
Does an online patron get this message even though there are still seats available. Try updating your remaining seats. In Wintix, go to Help | About Wintix Do a right click in the big gray box and click on the … Continue reading
How to prevent Webtix from moving seats
Webtix will move patrons seat choices in order to prevent having one empty seat in the middle of a row. If you do not wish Webtix to do this, you can change the settings by performance or globally (more on … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5
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“An error occurred while trying to report this transaction to the merchant”
Do your Webtix patrons get this Authorize.net message: An error occurred while trying to report this transaction to the merchant. An e-mail has been sent to the merchant informing them of the error. The following is the result of the … Continue reading
This is what an HTML ticket in the purchase receipt looks like
If your Webtix patrons are not receiving the ticket PDF as an attachment to their email receipt, we can build an HTML ticket in the receipt. In the example below, you’ll see the Webtix transaction and the tickets the patrons … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Tickets
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Add form choices (formchoices) to the showinfo3 tab
Form choices (a little drop down menu) are extremely useful for allowing patrons to choose all manner of things when they make a purchase online. Here are a few examples: Which shows they want to see from a season package … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6
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What does a sold out performance look like on Webtix?
When you click on the Purchase button for that performance, the next page displays the following message: “Sorry, there are no seats remaining. Please check back soon in case of cancellations.” If you have any open seats, even house seats, … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5
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Is your show on Webtix going off sale too soon?
Please contact Center Stage Software Support: 831-920-1254 or support@centerstage.com. It’s possible there might be a small error on line 28 of ./_custom/_includes/config.php where the time zone was listed. For example, it could be entered as: $cstage[‘defaultWebtixTimeZone’] = “US/Pacific “; It … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5
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Can you use Google Analytics with Webtix?
Yes. Just have your webmaster apply the Google Analytics code to your Webtix page and you can track your patrons.
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5
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How to use Wintix and Webtix to invite patrons to join a mailing list
Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Wintix 6
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