Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Can you change the ticket delivery method for each event on Webtix?

It depends on which version of Wintix you are using. Wintix 5 At this time, no. The ticket delivery at this time is a global setting. Setting the ticket delivery cannot be done in Webtix on a per event basis.  … Continue reading

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Webtix5 release 2011.11.30

Code modifications include: 1) Enhanced code for migrating customer data to other 3rd party systems.  New customer records have a ‘tixflag’ of ‘1’.  When a customer record updates or additional sales get attached to an existing customer record, the ‘tixflag’ … Continue reading

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Webtix5 release 2011.11.22

Code modifications include: 1) Enhanced code to better provide for ADA rules. 2) Enhanced events sorting with RTT. 3) Enhanced RTT code to utilize the centralized seating chart function. 4) Added a legend to the seating chart display. Files Updated … Continue reading

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Webtix5 release 2011.10.27

Code modifications include: 1) Modified Authorize.net SIM interface to better handle PRIOR_AUTH_CAPTURE mode. 2) Enhanced alternative labels for “Donation” listings. 3) Enhanced final purchase button to help prevent double-clicking while in SIM mode. Files Updated Since Webtix5 release 2011.10.24: shoppingcart.php … Continue reading

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Collect donations online without a service charge

You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading

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Authorize.net error code 99

Response Code 99 Tool Response Code 99 indicates that the payment gateway could not authenticate the transaction fingerprint submitted for a Simple Integration Method (SIM) transaction. This error is received when the transaction fingerprint recreated by the payment gateway does … Continue reading

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Webtix5 release 2011.10.24

Code modifications include: 1) Modified display labels to be customizable depending upon event-type or a certain formatted domain “<=SOMEDOMAIN=>”. This is normally used for donation-type sales (sales where there are no tickets, just a donation). 2) Modified method for redirecting … Continue reading

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Generic info on PHP and Apache versions

Some Webtix customers are running on servers with patched older versions of PHP and Apache. Automated PCI scanners do not take “patching” into consideration for compliance issues. This results in refusal of PCI approval, unless their version numbers are re-configured … Continue reading

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Show has both reserved and general admission seating

If you have a show that has both reserved and general admission seatings, you can handle this a couple of different ways. 1. Attach a seating plan that shows ALL seats Remove row and seat numbers from the GA seats. … Continue reading

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Show disappears from Webtix site

If your shows disappear from your Webtix page go to Show | Edit a show | Edit date. Check your Off sale date.

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