Category Archives: Webtix Rental

This is software as a service. We host your data and allow you to rent Webtix5 for $2 a day. All you need is an internet connection.

Can you run a report to see how many seats were sold with promo codes you used?

Currently, there isn’t a report designed that will pull the promotional code field into it. However, you can get a .dbf file or a spreadsheet file showing promotional codes that were used for online purchases. In Wintix, go to: Mailing … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports | Tagged | Leave a comment

Almost sold out performance? Tell customers about other performances in Webtix

A Wintix/Webtix user had almost sold out for an upcoming performance, so they took the show off sale for online purchases.  They still had some seats available for other performances, but they wanted the patrons to call the box office … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Desktop Software, Wintix5 | Tagged | Leave a comment

How to set up your very own central box office using Wintix and Webtix

A theater that acts a central box office sells its own tickets, as well as tickets for other private or non-profit organizations. This is a good arrangement in cases where organizations would like to share resources and may not have … Continue reading

Posted in Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Central Box Office, Wintix5 | Tagged | Leave a comment

Ticket delivery methods for Webtix 6

For Webtix online orders In Wintix, go to File | Ticket delivery methods. In the screen that appears, click on the ticket delivery method you want your patrons to have or unclick those you don’t wish to offer. Save changes. … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Printers/Tickets, Tickets | Tagged | Leave a comment

Edit show information for Webtix

To change the main show description for online Webtix customers … In Wintix, go to: Show Edit a Show Choose the Show Click on Internet Options Enter the main show information in the “Show Info” tab. (see screen shot below) … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

Webtix5 release 2012.07.03

Code modifications include: 1) Altered functionality of normal multi-chart selection that was modified in 2012.06.22 release. 2) Altered functionality of seat chart display so that seat status code ‘0’ (zero) displays correctly. 3) Altered promoter functionality so editing a show … Continue reading

Posted in Webtix Rental, Webtix5 | Tagged | Leave a comment

Credit card error: initialization, API login and transaction key disappeared

If you suddenly can’t process credit cards, go to File |Initialization | credit card tab and check to make sure your API log in and transaction key are still there. If this happens, it has mostly likely occurred because: You … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5, Credit Card Processing, Accounting | Tagged | Leave a comment

How do I get a “Buy Tickets” button for my website so customers can connect to my Webtix page?

We don’t supply you with a button, but we do have links for some HTML code for the button your web master creates. Before you login into the admin.php section, you will have to set up some permissions.Visit this link … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How to modify a receipt for a specific show

In Wintix: Go to any sale record, click on Print a receipt. Select the Custom report format radio button. The Modify button will become active. Make the desired changes to the Receipt.frx format. (See screen shot below.) Save the modified … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How to add a show remotely with Webtix

If you need to add shows remotely, do the following: Click on your link – https://www.centerstageticketing.com/sites/<name of theater>/admin.php Follow the instructions on the admin page. You should already have your own login and password to input to use the admin.php … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment