Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

Add a “Book now” button in Facebook to your Webtix page

In March, 2016, Facebook added a feature where you can add a “Call to action” button at the top of your Facebook feed. We chose “Send Email,” but you can add a “Book now” button and link it to your … Continue reading

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How to add a special added performance with different prices to sell on Webtix

One of our Wintix/Webtix users had a specially added performance with different price categories they needed to sell online with Webtix. They didn’t want to alter or add price categories to the original show, so they set up the added … Continue reading

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Changing text in Webtix (the language function)

With Webtix, we have made our best guess as to what your customers will understand. For instance, the word “performance” refers to a single date and time of an event. However, customers may expect the word “game” to refer to … Continue reading

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Error message – “You must choose some seats to proceed”

Are any of your Webtix customers getting this message and not able to complete their online purchase? It could be that they are using an older version of Internet Explorer (IE). Add verbiage on your website to say something like … Continue reading

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How to access your Webtix administrative site

NOTE: Please replace <nameofwebtixsite> with your Webtix page name. Go to https://<nameofwebtixsite>.csstix.com/admin.php Type in the login and password that was set up in the adding a clerk section in Wintix. Below is an example of the login page.  

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Add a message to your show about at-door sales after show goes off sale

One of our customers wanted to let online patrons know tickets were still available at the door after the show goes off sale. “I know that we can make tickets go off sale at a certain point prior to the … Continue reading

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Webtix sales: shipping address versus billing address

If someone orders through Webtix and wants to send a gift, it is necessary to provide a shipping address if it is different than the billing address. How does Webtix handle this? Webtix does not capture the shipping address from … Continue reading

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How to get a button or link code in Webtix 6

Log on to your Webtix 6 admin page (you will need your sysadm login and password). Go to Shows | Utilities | Website quick links for shows. Your web master can then embed it on your website.

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How to set the maximum number of tickets that can be bought online in one price category

Go to Show | Edit a show | <name of show> Click on the Internet options button You can set the maximum number of tickets in the top field up to 9999.

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Think a sale is fraudulent? You may be the victim of credit card theft

One of our customers noticed some completed Webtix sales that seemed suspicious. One of the customer’s names was Regerg Wefwefewf and another was Efwefw Ewfwe According to Bruce Schneier, a renowned cryptographer, computer security, and privacy specialist, this is a … Continue reading

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