Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

Webtix6 release 2013.03.04

Posted on March 4, 2013

Code modifications include: 1) Enhanced the Webtix6 general functionality. 2) Enhanced Venue functionality. 3) Added many new features. Files Updated Since Webtix6 release 2011.10.19: Many files

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Webtix5 release 2013-02-08

Posted on February 8, 2013

Code modifications include: 1) Altered functionality of the calendar redirect when Zend_Cache is enabled. 2) Added easier means to disable Zend_Cache using config.php settings. 3) Added placeholder settings for config_template.php for configuring Zend_Cache. Files Updated Since Webtix5 release 2012.11.30: showdates.php … Continue reading →

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Why is my seating chart showing up for one performance and not another?

Posted on December 13, 2012

One of our Webtix users told us that a multi-chart they were using for online sales showed up fine online for one performance but not another. This is what we told them: You need to go to Show | Edit … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Seating Plans & Charts | Tagged | Leave a comment

How to customize the look of your SIM interface in Authorize.net

Posted on December 10, 2012

The SIM interface in Webtix takes a purchaser to a Payment Gateway hosted page to process a credit card. This ensures Webtix adheres to all security protocols without a prohibitively costly certification process that would increase the cost of our … Continue reading →

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Webtix5 release 2012.11.30

Posted on November 30, 2012

Code modifications include: 1) Added needed function calls to process_response.php used when matching session is not found. 2) Cleaned up code syntax and removed deprecated function calls. 3) Increased default cache time for better heavy load handling. 4) Updated “barcode” … Continue reading →

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How do I add a custom Webtix receipt?

Posted on November 29, 2012

Webtix already has a standard receipt, but if you need to have a custom receipt for one particular performance or event: Go to Show | Edit a show | <Choose your show> |Internet options tab | Custom receipt tab. You … Continue reading →

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Email error message

Posted on November 2, 2012

A Wintix user was getting an error message every time a patron purchased a ticket online. There was an error while attempting do deliver your message with [Subject: “Admin Copy – Purchase Receipt – Emmylou Harris”] to  (her email address). … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Authorize.net | Tagged | Leave a comment

Authorize.net error 14

Posted on October 31, 2012

The following are instructions for what to do if your online Webtix customers try to buy tickets and are given the following message, once they have proceeded to the Authorize.net site for payment: The following errors have occurred. (14) The … Continue reading →

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Good information about House Seats

Posted on October 30, 2012

Whether on the seating plan or seating chart, a character 249, 232, 248, 254 are characters that Wintix and Webtix understand as available seats and patrons can purchase whether in house or online.  Once a particular character is replaced with … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Webtix5 release 2012.10.09

Posted on October 9, 2012

Code modifications include: 1) Enhanced Webtix Health Check to assign a default of blank ” for fields of type “char” and “varchar”. 2) Added include to the send_email function for certain admin processes. Files Updated Since Webtix5 release 2012.10.08: _includes/test_database.php … Continue reading →

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