Category Archives: Tickets

Information about tickets and printing.

How to print unsold tickets

We generally do not recommend printing unsold tickets because of accounting protocols. However, there are several reasons you may wish to print unsold tickets, such as taking the tickets to a location where Wintix isn’t installed. Or you may want … Continue reading

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Why aren’t tickets being emailed to our patrons?

It’s possible that the emails are being marked as spam by the patron’s email server. The patron will need to find the email in their spam folder and mark it as safe.

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How to print a receipt during a sale – during or after a sale

There are two ways to print a receipt during a sale in Wintix. You can make it a global setting or choose to print a receipt during a sale. To make it a global setting, go to File | Label … Continue reading

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Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6

Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading

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Adjust offset for Datamax printer

The top offset and the tear offset can be found in the following place in your printer properties. 1.    Open your printers and faxes window in Windows 2.    Right click on the Datamax 3.    Click on Printer Properties 4.    Click … Continue reading

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Add a sale number to your ticket format

Go to File | Ticket setup | Windows printer setup. The Label Designer appears. Click on the Report controls button (the button showing a hammer) and that will bring up your Report controls toolbar. Click on the ab icon located … Continue reading

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