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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Printers/Tickets
Troubleshooting Boca printer: USB serial adapter problems
One of our customers had a problem: They could not get their Windows 7, 64 bit, computer to communicate with their Boca printer. They could not locate a serial to USB cable and the USB to Serial adapter they bought, … Continue reading
How to load fan-folded tickets into a GoDEX RT200i printer
Here’s a short, helpful video that shows you the proper way to load tickets in a ticket printer. Though this demonstration is for a GoDEX printer, the instructions are basically the same no matter what brand you are using. The … Continue reading
Tickets not printing correctly: FGL Boca printer
Problem: One of our customers reported that when trying to print tickets with their FGL Boca printer, the tickets started printing ‘off’ every 6th ticket. In other words the tickets weren’t printing correctly. Fix: Problem solved when going into driver … Continue reading
How to load fan-folded tickets into a GoDEX HD90 printer
Here’s a short, helpful video that shows you the proper way to load tickets in a ticket printer. Though this demonstration is for a GoDEX printer, the instructions are basically the same no matter what brand you are using. The … Continue reading
Posted in Datamax printers, Datamax printer setup, GoDEX, Printers/Tickets, Tickets
Tagged tutorial
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How to exchange seats in Wintix 6
Go to Sales | Sales Records | Search by: (you can search by sale number, customer name, etc.). We will discuss how to exchange seats in the same performance and, then, how to exchange seats to a different performance. PLEASE … Continue reading
How to exchange GA to reserved seats in Wintix 6
These instructions are in reference to creating social distance seating. In this scenario, we have sold tickets as GA (general admission) so that we may exchange the GA tickets for reserved seat tickets that will achieve social distancing and seating … Continue reading
Posted in Coronavirus information, Desktop Software, Tickets, Wintix 6
Tagged User manual, tutorial
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How to exchange tickets in Wintix 6 for a donation
Sometimes a patron won’t be able to use their tickets or season passes and will want the money they have paid to be a donation, instead. Here is how to do that. Go to Sales | Sales Records | Search … Continue reading
How to install and configure a printer driver and load ticket stock/thermal labels – for GoDEX printer
If you just need to install the correct driver for a GoDEX printer, click on the following link: GoDEX printer driver. Then click the download button to get the driver. If you need to download the correct driver and have … Continue reading
How to print unsold tickets
We generally do not recommend printing unsold tickets because of accounting protocols. However, there are several reasons you may wish to print unsold tickets, such as taking the tickets to a location where Wintix isn’t installed. Or you may want … Continue reading
Maintenance for your thermal printer
Do your tickets look like this? Clean the sensors and rubber platen with isopropyl alcohol and a cotton swab at least once a week. Use a can of compressed air to blow out all the dust in the interior of … Continue reading