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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: General Information
Just a simple email. . . but it brought a hospital to a standstill
News on Tuesday … Hollywood Presbyterian Medical Center declared an emergency. The computers that ran CT scans, laboratory, and pharmacy work stopped. There was a message on the screens that the computers had been disabled by a thing called “ransomware.” … Continue reading
How to uninstall a Microsoft update
In this case, we wanted to uninstall the update that creates the annoying pop up urging you to upgrade your system to Microsoft 10. It is update KB3035583. (A big thanks to Gina Draker of Ozark Actors Theatre for alerting … Continue reading
How to prevent Windows 10 from automatically downloading
If you don’t already have Windows 10, you may no longer have a say over whether or not you wish to download it. Windows 10 is now classified as a ‘Recommended’ update, which means many Windows 7 and 8.1 users … Continue reading
Center Stage celebrates 30 years in business!
First things first!! We want to thank all of our clients over the past 30 years for choosing Center Stage as your choice in ticketing and box office software. Thirty years in the software business is a very long time. … Continue reading
If you don’t do refunds, what can you do if tickets are exchanged for cheaper ones?
A Wintix user asked us what to do when a patron exchanges from a more expensive performance to a cheaper performance, since it shows that the total sale is less than the total paid and is therefore out of balance. … Continue reading
Was a credit card “not approved” but charged anyway through Authorize.net?
There might have been a break in the communication between your computer and Authorize.net. Authorize.net may have received the communication to charge the card, but your ISP may have had a slight interruption so that Authorize.net could not communicate back … Continue reading
Posted in Desktop Software, Wintix5, Internet connectivity, Credit Card Processing, Accounting
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Highlights of the 2015 Ticketing Satisfaction Survey
Here are some highlights of the 2015 Ticketing Satisfaction Survey conducted by AMT Lab (Arts Management & Technology Laboratory) at Carnegie Mellon University: Read the full survey report. “When analyzing how respondents use and value each feature it was important … Continue reading
What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged
Have you had an online sale completed, but the transaction didn’t make it or record in Wintix, and the credit card was charged? Occasionally, our clients have this problem. This post has various instructions with screen shots so you can … Continue reading
Tips on licensing rights to a show
Steven Roberts, House Manager at The Village Players of Birmingham, has some valuable tips about the changing nature – and costs – of licensing rights to a show: Applying for the rights to a show used to be a … Continue reading
Report: Two ways to find out of balance sales
There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance). In Wintix 5, click Run report. … Continue reading
Posted in Webtix6, Webtix5, Desktop Software, Wintix5, Reports, Accounting
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