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Category Archives: General Information
A Help Desk post about how to use the Help Desk
The Center Stage Software Help Desk is easy to navigate and use, but there a lot of ways to find what you are looking for that may be helpful to know. The search field. Look to the upper right of … Continue reading
How to remove a donation from a cancelled sale
A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading
How do you do a cash back in Wintix?
One of our Wintix users had a patron who was buying a group of tickets with a pre-filled out check that ended up being more than the amount she owed. They needed to accept the check but give her cash … Continue reading
How secure is your organization’s bank account?
Do you know how your bank really operates? Are its policies and practices keeping your money safe and secure? Rochelle Johnson of Taylor County Expo Center has a chilling tale that could have been financially disastrous for the Center. Read … Continue reading
Award-winning actress credits Valley Youth Theatre for helping her succeed
Emma Stone has so many awards and accolades, it’s hard to keep them all straight. She’s got her second Academy Award nomination (and may have a win by press time) for “La La Land,” has a BAFTA Award, a Golden … Continue reading
New laws about ticket bots
Here are two articles about new laws about ticket laws… sports.good.is Obama Enacted A New Law That Will Make Life A Lot Harder For Ticket Scalpers by Penn Collins If you’re a fan of music or sports, you’ve probably been … Continue reading
How to reconcile your box office at the end of each business day
NOTE: This is standard office procedure. It must be done. If you have multiple clerks, each clerk needs to balance their work station. That way, they can correct any mistakes when their memories are fresh. At the close of your … Continue reading
How to set up Google Analytics tracking
Google has a webpage with detailed instructions There are several ways to collect data in Analytics, depending on whether you want to track a website, an app, or other Internet-connected device. You will need to have someone who is competent … Continue reading
How to determine if your computer has MySQL server software installed
Go to a command prompt (DOS prompt). The steps taken to get the command prompt are slightly different, depending on what version of Windows you’re running: For Windows 7 – click the Start menu The cursor should be flashing in … Continue reading
How to run a credit card log report in Wintix 5 & 6
Go to Reports | By day | Credit card log. Below is how it looks in Wintix 5: In Wintix 6, there is another option to run a credit card log for one sale: This report is generated by Authorize.net. … Continue reading