Category Archives: Accounting

How to get a combined season ticket report for all (or some) shows with price categories

Posted on November 11, 2014

NOTE: This operation requires us to email you two custom report files: CUMULATIVE REPORT WITH CATEGORIES.FRT  and… CUMULATIVE REPORT WITH CATEGORIES.FRX. You need to put them in your Tix7/Reports/Show/Season ticket folder. Please contact support@centerstage.com or call 831-920-1254 for the files. … Continue reading →

Posted in Accounting, Reports, Season package/season tickets, Wintix5 | Tagged | Leave a comment

What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged

Posted on October 17, 2014

Have you had an online sale completed, but the transaction didn’t make it or record in Wintix, and the credit card was charged?  Occasionally, our clients have this problem.  This post has various instructions with screen shots so you can … Continue reading →

Posted in Accounting, Credit Card Processing, Desktop Software, Webtix Online Ticketing, Webtix Rental, Wintix 6 | Tagged , | Leave a comment

How to create a report on donations collected online through Webtix

Posted on October 10, 2014

There are several ways you can get this information. If you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  See example below: Here are a few different reports you … Continue reading →

Posted in Accounting, Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Reports | By day | Daily summary

Posted on September 15, 2014

One day you (or your boss) will want to know how busy things are each day. The Daily summary report gives you a quick review of how many tickets are sold on each day and the total dollars sold and … Continue reading →

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Report: Two ways to find out of balance sales

Posted on May 1, 2014

There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance).  In Wintix 5, click Run report.  … Continue reading →

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Backing up data in Wintix and Webtix

Posted on March 14, 2014

One of our Wintix users is considering subscribing to Webtix, our online ticketing software.  They came up with a very good question that we would like to share with our Wintix and Webtix users: “If we back up every day, … Continue reading →

Posted in Accounting, Desktop Software, Webtix Online Ticketing, Webtix Rental, Webtix5, Webtix6, Wintix 6, Wintix5 | Tagged | Leave a comment

Show for a day report

Posted on March 3, 2014

Once again, a key to successful box office operations is making sure accounts balance every day. The Show for a day report is a tool for making decisions as to whether a show stays open or closes. This is particularly … Continue reading →

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Reports | By day | GL codes

Posted on February 12, 2014

This report easily organizes reports every day based on a show’s accounting (general ledger or GL) code. With this report, each show has its own code. GL codes are set up initially by going to File | General ledger codes, … Continue reading →

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The Daily Sales Report

Posted on January 14, 2014

It’s critical to run a Daily Sales Report every day! This report will guarantee that daily sales are input correctly. If any errors occur during input or if a Webtix sale did not complete because an online patron abandoned the … Continue reading →

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ERROR:Credit-Card Processing Failure – The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.

Posted on October 31, 2013

  One of our clients reported this error with a Webtix order. When this happens, your online patron will also receive this error message. Generally, the patron will resubmit the credit card with the correct billing address. If the online … Continue reading →

Posted in Accounting, Authorize.net, Credit Card Processing, Desktop Software, Wintix 6, Wintix5 | Tagged | Leave a comment