Category Archives: Wintix 6

Wintix update 4/24 and 4/27

Posted on May 3, 2023

First fix of the Integrity report for the daily sales report was running slowly, so Bruce uploaded another fix –  “I’ve overhauled the Integrity Report (again). It’s faster and more accurate now.” Neither update is on the production server as … Continue reading →

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Add customer’s partner to a mailing list

Posted on June 12, 2023

In Wintix, go to Mailing list | Generate  mailing list | Create a new list. Give the mailing list a name. Choose your output type (in this case we want a spreadsheet to create a mailing list to subscribers. Click … Continue reading →

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Batch printing unprinted tickets

Posted on July 20, 2023

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.  Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading →

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Wintix update 11-15-23

Posted on November 16, 2023

Multiple payment types used for one sale are now being recorded in the Daily Sales Reports. The flex pass caption on the show pick options that count how many shows a customer has picked in the pass, will appear even … Continue reading →

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How to create an email list of patrons

Posted on December 21, 2023

Go to Mailing list | Generate a mailing list | Export email. You can choose from a number of things to include on your list by going to each tab. For just a standard email list, go to the Fields … Continue reading →

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What to do if you need to do a lot of refunds for a show or period of time

Posted on March 14, 2024

Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading →

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Sort shows on Webtix by Event Type, Location, or Theatre

Posted on April 4, 2024

Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading →

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Delete temporary (temp) files

Posted on April 17, 2024

Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder.   Can’t find … Continue reading →

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How to use Wintix/Webtix to set up and run a raffle

Posted on July 18, 2024

Check with your state and local gaming commission to see if there are any restrictions to taking payment for raffle tickets with credit cards. Since raffles are a game of chance, not skill, your gaming commission may place restrictions on … Continue reading →

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Authorize.net emails (APIs, SSL, TSL, DigiCert, AFDS & more) Sept/Oct 2024

Posted on October 9, 2024

If you use Authorize.net as a payment gateway, you may have received either or both of the following emails from Authorize.net between September 26 and October 9. Here are the emails and some information on what you need to – … Continue reading →

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