Category Archives: Wintix 6

How to remove service or other charges

Go to File | Payment types. If there is a numerical value within any of the columns, just zero the value out and make sure you save your changes.  See screen shot below:

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How to make all price codes display in Wintix

As you may know, you have 48 price codes to use in Wintix 5. One of our customers wanted to use a lower case letter price code but it wasn’t appearing in Wintix. You need to turn on the 48 … Continue reading

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How to input a connection string to connect Wintix to database on remote server

NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading

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When a first time customer orders online, does their information go into the Wintix data base and into our mailing list data base?

When a customer purchases tickets online through Webtix, their information gets saved into your Mailing List database.  They are put on the email list depending on which option they chose on the Webtix page where they entered their information.  They … Continue reading

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How to send patrons a reminder about an upcoming show

It’s getting close to the day of a performance. We know you have a lot to do, but don’t miss out on the opportunity to use this time to build and strengthen your relationship with your patrons by reminding them … Continue reading

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How to add seats to a seating plan in use

While you cannot change the size of a seating plan once it’s in use, you can add seats to “empty” spaces in the plan. Here are the instructions for adding additional seats to your seating plan. We’ve included a couple … Continue reading

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Any local dbf file

When you go to Mailing list | Any local dbf file, Wintix takes you to the Output folder in your Wintix database. This is the default location that Wintix saves reports you run, so it is an easy way to … Continue reading

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When someones answers “How did you hear about us,” where does that information go?

The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Can Wintix run on Linux?

Wintix uses MySQL and MySQL doesn’t care what the operating system is. It will run on Unix, Linux, Windows and Macs. Tuning it up is pretty much the same as well. In fact, about the only difference is that a … Continue reading

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How to number tickets for a general admission (GA) show

Have you ever wanted to print your GA seats for a general admission event a few hundred tickets at a time so you can consign these tickets to different organizations or departments within your organization? Do you want each ticket … Continue reading

Posted in Desktop Software, Central Box Office, Wintix5, Printers/Tickets, Tickets, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment