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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Wintix 6
How to obtain a list of patrons who have the Notify flags checked – Wintix 6
Have you ever needed to obtain a list of your patrons who have the Notify flags checked? Before we list the query, here are a few tips for implementing the Notify flags feature: In Wintix, go to File | Initialization … Continue reading
How to add removable seats for sale to a sold out show with reserved seats
When you see that your house is sold out for the evening, your theatre’s policy is to add a certain number of removable seats for the performance. So, you have more seats to sell, but there is no room in … Continue reading
How to do a credit card charge where the billing address matches the customer’s second address
The second address field in Wintix customer records can be useful in keeping track of when “snowbirds” are going to be at one address or another. But it also is used when a customer wants to make a purchase with … Continue reading
Clean up your seating plan
How do you know for certain that your seating plans and charts are built correctly and contain all the data they need for accurate sales? Seating plans need to be meticulously created (which is why we suggest most of our … Continue reading
Posted in Wintix5, Seating Plans & Charts, Wintix 6
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Adding a new user to Webtix 6 – with Wintix 6
Occasionally, you will be asked if other people can get reports and do work with the shows, dates, times and performances. They want to do it without installing Wintix on their computer to increase their mobility. These people can be … Continue reading
Can you schedule/unschedule reports to be emailed to a specific person on a specific day (Wintix/Webtix 6)?
Yes – it is done through the Webtix admin site. First, make sure that you have permissions to access the Webtix admin site. In Wintix, click on Tools | Passwords | Edit the list of users. If you are the administrator, … Continue reading
How to return seats or general admission tickets in Wintix 6
Below are instructions on how to 1) return reserved seats; 2) return GA seats. NOTE: Most organizations have a no refund policy but we’ve also included directions for refunds. 1) Return reserved seats Go to the Sales record. Click on … Continue reading
How to refund a purchase in Wintix
NOTE: It is recommended that you return seats or GA tickets FIRST before issuing a refund. Go to the Sales record. Click on the Payment tab. Below, we will show you how to refund 1) cash or a check; 2) … Continue reading
Sales records in Wintix 6
There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading
Can’t process a credit card in Wintix 6?
It’s likely that an important setting needs to be adjusted in your Payment types. When you make a sale (either regular sale or season package sale), and choose Credit card as the payment type, the Process button should appear in the right column … Continue reading