Category Archives: Desktop Software

Box-office software for your desktop.

Install the default receipt (defaultreceipt.frx)

Posted on April 8, 2022

Before we get to instructions on how to install the default receipt, please note: On March 17, 2022 we uploaded a Wintix update to resolve the error in the screen shot below. If you get the error message C:\wintix6\reports\defaultreceipt.frx was … Continue reading →

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Record in use message after you’ve closed the record

Posted on November 10, 2022

Have you ever tried to open a sales record in Wintix and gotten the message “Record in use”? The most likely scenario is that someone else has the record open. Wintix stops users from more than one person able to … Continue reading →

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How to find out if and when a patron changed or updated their record

Posted on December 21, 2022

Want to know when a patron had a change in name, marital status, spouse deceased, change in address, etc.? When looking up a customer in the database, click on the Extra fields tab. There is a line that says Remupdate. This … Continue reading →

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Resume automatic Windows updates

Posted on January 11, 2023

If you have Windows automatic updates paused and want to resume them: Go to Windows settings  Windows update Click the Resume updates button  

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Don’t use dates for price category names in shows or packages that reoccur

Posted on April 18, 2023

It might be tempting to add a date – like a year – to a price category for a show or package that you sell and perform each year. Here is a good example. This price category is named C … Continue reading →

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Watch: different ways of selecting seats on a seating chart in Wintix

Posted on April 28, 2023

There are a few different ways to select seats on a chart during a sale. Typing the price category directly into the seat. Right-clicking on the seat and picking the price from the list that appears. Checking the box Select … Continue reading →

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The recommended price category for subscribers is “S”

Posted on May 3, 2023

Center Stage Software recommends you use price category S for your season ticket subscriptions. Using S for subscribers is easy to remember and down far enough in the alphabet, it’s not likely being used. To set it up go to … Continue reading →

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Wintix update 4/24 and 4/27

Posted on May 3, 2023

First fix of the Integrity report for the daily sales report was running slowly, so Bruce uploaded another fix –  “I’ve overhauled the Integrity Report (again). It’s faster and more accurate now.” Neither update is on the production server as … Continue reading →

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Add customer’s partner to a mailing list

Posted on June 12, 2023

In Wintix, go to Mailing list | Generate  mailing list | Create a new list. Give the mailing list a name. Choose your output type (in this case we want a spreadsheet to create a mailing list to subscribers. Click … Continue reading →

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Batch printing unprinted tickets

Posted on July 20, 2023

Some of our clients do not print tickets at point of sale, but wait until the day of the performance to do a batch printing of unprinted tickets.  Once the tickets are printed, the tickets are placed in ticket envelopes … Continue reading →

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