Category Archives: Desktop Software

Box-office software for your desktop.

How to add a link on your email ticket or receipt

Posted on November 4, 2021

Want to email buyers a link to your website or other online resource? You can add a link to be included in all your emailed tickets and receipts or customize the email to just one particular patron during the sale … Continue reading →

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How to assign reserved seats to general admission (GA) tickets

Posted on February 1, 2022

There may be a situation where you want your online Webtix patrons to buy GA (general admission) tickets, but then you want to assign them reserved seats in-house in your box office. This could be a scenario where you want … Continue reading →

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Can’t complete Wintix sales and computer crashes with no error message?

Posted on May 3, 2022

One of our clients tried to sell a ticket and Wintix quit, with no error messages. None of the other computers in her office had the problem. The problem was the MSVCD71.dll file in the Wintix subdirectory was missing or … Continue reading →

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How to use Google Images to create a thumbnail image for your Webtix show

Posted on May 3, 2022

Webtix allows you to add thumbprint images on your event listing page to help create excitement and boost sales. Because the images are small, you have to input a small file into Wintix to have it display properly in Webtix. … Continue reading →

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Wintix quits with no messages

Posted on May 3, 2022

NOTE: This post is primarily for our support team. This is a rare problem when Wintix quits and goes back to your desktop. There are no messages. When you restart Wintix, the same thing will happen at the same place. … Continue reading →

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Get a mailing/email list of subscribers to remind them to renew their season tickets/packages

Posted on June 1, 2022

There is a fairly simple way to run a report when asking subscribers to renew their season passes. You can run a spreadsheet to include email and physical address.You can run a spreadsheet that includes their email and physical address … Continue reading →

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Where do you find a sales history within the sales record?

Posted on July 29, 2022

One of our Wintix users thought that all the notes and changes in a sale had disappeared. Please be aware that it never disappears. Go to the Sales record. Click on the Other information tab. Click the Sales history button. … Continue reading →

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How to set any new sales history additions to the top of the list, not the bottom of the general information tab

Posted on August 2, 2022

You can tell Wintix to make any automatic entries be placed at the top not toward the bottom of the General information tab in the sales record. Go to File | Initialization | Options 2 tab. Check the In a … Continue reading →

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Sales records v. payment records reports

Posted on September 14, 2022

Sales records reflect all sales done whether the were paid for or not. The payment records report show those sales that have been paid for. The default for running reports in Wintix is payment records. To turn on the option … Continue reading →

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What are show notes and why use them?

Posted on September 21, 2022

Show notes are used as a call to action for anyone selling tickets in-house using Wintix. They can be reminders of something ticket sellers need to do or ask during a sale: “Do you need to buy a parking pass … Continue reading →

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