Category Archives: Desktop Software

Box-office software for your desktop.

Is there a way to indicate a legend for the seating chart so people know what all the colors mean?

If you need a modification of your seating chart to include a legend for Webtix, this would be a custom change, unless you are fluent in php programming or have a web designer fluent in php programming that can do … Continue reading

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Collect donations by adding a “Donation season package”

You can easily collect donations online with Webtix by setting up a donation as a season package. See also: Get a Donate button for Webtix donations To enter a Donation event as a season ticket package:     Click on Show … Continue reading

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Merging duplicate customer records in Wintix 6

This is the procedure for merging two duplicate customer records: In Wintix, go to Mailing list | Customer lookup. Type the last name of the customer you want to merge into another record. You will see all instances of that … Continue reading

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Email receipt to people who have purchased tickets by phone

You can tell Wintix to print a receipt to an email. On the General Information tab of the customer’s sales record: Click on Print a receipt – the printing a receipt window will appear. Click on Print to email. If … Continue reading

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Use an existing ticket layout as a special ticket format for a show or recurring show – Wintix 6

Don’t reinvent the wheel! You can save and reuse ticket formats for any show. This is especially helpful if you have recurring special events or host special groups who regularly perform at your venue and you’ve set up a special … Continue reading

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Can you change the ticket delivery method for each event on Webtix?

It depends on which version of Wintix you are using. Wintix 5 At this time, no. The ticket delivery at this time is a global setting. Setting the ticket delivery cannot be done in Webtix on a per event basis.  … Continue reading

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How to sort shows by alphabetical, chronological or other order

You can have shows display in either alphabetical, chronological, or other predetermined order in Wintix and Webtix. NOTE: If you use Webtix, you choose how to display your items online in the Webtix Rental Agreement and we will implement it. … Continue reading

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Collect donations online without a service charge – Wintix/Webtix 6

You may have attached a convenience fee or service charge to your online ticket sales through Webtix. Now you want your customers to be able to donate through Webtix but want to make sure they aren’t charged an extra fee … Continue reading

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Find the right query in Wintix 6

The following are queries we have collected during the time we have been using MySQL as a back end. Some of them may be helpful to you. Go to Mailing list | Generate a mailing list | Export email, then … Continue reading

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Allowing Webtix to move seats

When patrons select seats through Webtix, there is a setting that allows Webtix to move the selected seats if it creates a single, unsold seat between sold seats. You can either use this feature or turn it off. In Wintix, … Continue reading

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