Category Archives: Credit Card Processing

Voiding or refunding a transaction in Wintix

Posted on April 12, 2011

Voiding is done for a sale that was transacted on the same day of the sale.  If a day goes by after the original transaction, then you would do a credit. If you use Authorize.net, you can go directly to … Continue reading →

Posted in Desktop Software, Wintix5, Credit Card Processing, Accounting | Tagged | Leave a comment

Can we save credit card information to process later?

Posted on March 23, 2011

To save credit card numbers puts a company at great financial and legal risk. Visa/MC set the rules on this one, and the banks as well.  Since our software is a box office accounting system, we had to develop our … Continue reading →

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Can you use Cashnet with Webtix?

Posted on March 18, 2011

Here’s what we know about Cashnet: Center Stage Software has one university that uses it with Webtix. They found it more difficult than they expected. However, the campus administration insisted on using it. So we created the interface for them. … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Credit Card Processing | Tagged | Leave a comment

How to trace a credit card that was mistakenly charged more than once for a sale

Posted on March 17, 2011

A patron’s credit card had been charged more than once for the same ticket. Here is how to locate the erroneous transaction. The first thing to do is to edit each of the sales and run an audit trail by … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Desktop Software, Wintix5, Credit Card Processing, Accounting | Tagged | Leave a comment

Troubleshooting credit card errors

Posted on March 17, 2011

Are your patrons experiencing errors on Webtix? Check your Wintix credit card log: While in Wintix, click on Reprts | By Day | Credit card log. (See screen shot below.) If the report is for today, leave the starting and … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Credit Card Processing | Tagged | Leave a comment

Customers’ credit cards won’t go through on Webtix

Posted on March 17, 2011

If you are using Webtix rental and patrons tell you that their credit card would not go through when they tried to purchase tickets online, make sure your “transaction key” has not been changed. That is one of the key … Continue reading →

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Error when processing a credit card

Posted on February 15, 2011

If you are processing a credit card in Wintix and receive this error , it means that you do not have the correct link for Authorize.net entered.  In Wintix, go to File | Initialization | Credit cards and enter https://secure.Authorize.net/gateway/transact.dll in the … Continue reading →

Posted in Webtix Online Ticketing, Webtix6, Wintix5, Credit Card Processing, Accounting, Wintix 6 | Tagged | Leave a comment

Is all the data on Center Stage’s server encrypted?

Posted on January 31, 2011

Normally customer data that gets transmitted is not encrypted (just names and addresses, which is public information) but once e-commerce becomes involved it is a different story. A URL will usually start with http BUT when you go to order … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Desktop Software, Wintix5, General Information, Credit Card Processing, Accounting | Tagged | Leave a comment

How to sell multiple tickets to a patron and only do one credit card transaction

Posted on January 28, 2011

Sell a ticket the usual way: Choose payment type as credit card, type in the clerk name and look up customer. Complete the sale as usual by clicking on the Sale Summary tab (do not actually charge the credit card … Continue reading →

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How to Set up Authorize.net in Wintix

Posted on July 29, 2010

http://www.authorize.net/videos/ To set up Authorize.net in Wintix, you need to have a login and key, plus the https link. This information gets fed in the Wintix Initialization menu. While in Wintix, click on File | Initialization | Credit card options. … Continue reading →

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