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Category Archives: Authorize.net
Error 39: The supplied currency code is either invalid, not supported, not allowed for this merchant or doesn’t have an exchange rate.
One of our Canadian clients has set up Authorize.net as a payment gateway. When running a non US credit card to pay for tickets, the following error was displayed: Error 39: The supplied currency code is either invalid, not supported, … Continue reading
ERROR:Credit-Card Processing Failure – The transaction has been declined because of an AVS mismatch. The address provided does not match billing address of cardholder.
One of our clients reported this error with a Webtix order. When this happens, your online patron will also receive this error message. Generally, the patron will resubmit the credit card with the correct billing address. If the online … Continue reading
Posted in Desktop Software, Wintix5, Authorize.net, Credit Card Processing, Accounting, Wintix 6
Tagged tutorial
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Email error message
A Wintix user was getting an error message every time a patron purchased a ticket online. There was an error while attempting do deliver your message with [Subject: “Admin Copy – Purchase Receipt – Emmylou Harris”] to (her email address). … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Authorize.net
Tagged tutorial
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Authorize.net error 14
The following are instructions for what to do if your online Webtix customers try to buy tickets and are given the following message, once they have proceeded to the Authorize.net site for payment: The following errors have occurred. (14) The … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Authorize.net
Tagged tutorial
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Authorize.net error 87
If you are selling tickets online with Webtix, make sure your merchant services provider sets you up with an e-commerce account. Case in point, one of our Webtix full license customers changed providers and wasn’t set up with an e-commerce … Continue reading
Authorize.net error
Occasionally a customer gets this error from Authorize.net: A valid referenced transaction ID is required It usually resolves itself. Authorize.net may have reset something on their end.