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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Tag Archives: tutorial
Unspecified pay types?
Are you finding that there are unspecified pay types for online Webtix purchases? Go to Show | Edit a show | Internet options tab. Click the Domains button. Highlight the Domain name INTERNET. Make sure the Internet Credit Card box … Continue reading
Sales records v. payment records reports
Sales records reflect all sales done whether the were paid for or not. The payment records report show those sales that have been paid for. The default for running reports in Wintix is payment records. To turn on the option … Continue reading
What are show notes and why use them?
Show notes are used as a call to action for anyone selling tickets in-house using Wintix. They can be reminders of something ticket sellers need to do or ask during a sale: “Do you need to buy a parking pass … Continue reading
No prices available for this seat on Webtix?
When someone tries to buy tickets on Webtix, do they get the message “The selected chart was not found” and “No prices available for this seat”? NOTE: This is applicable to season tickets, as well. Go to Edit a show. … Continue reading
Record in use message after you’ve closed the record
Have you ever tried to open a sales record in Wintix and gotten the message “Record in use”? The most likely scenario is that someone else has the record open. Wintix stops users from more than one person able to … Continue reading
How to find out if and when a patron changed or updated their record
Want to know when a patron had a change in name, marital status, spouse deceased, change in address, etc.? When looking up a customer in the database, click on the Extra fields tab. There is a line that says Remupdate. This … Continue reading
Resume automatic Windows updates
If you have Windows automatic updates paused and want to resume them: Go to Windows settings Windows update Click the Resume updates button
Willie Nelson and server capacities
A couple years ago, we were asked by one of our customers if Webtix could handle a Willie Nelson on-sale. We asked for more details: It would be The One and Only Willie Nelson The performance would be in the … Continue reading
How to add a user to Scantix
First you need to download the Center Stage Software Scantix app to your phone. Depending on your phone type, either go to the Google Play Store or the iPhone app store. Search for ‘center stage software scantix’ to find the … Continue reading
Festival passes in Scantix
Festival_pass schema: festival_pass_id int(10) incrementing – the primary key auth char(8) shows_id int(10) chartlist_id int(10) Scanning A festival pass ticket will be built around the pass’s bar code. When scanned, the festival pass record will not be found because the … Continue reading