Tag Archives: tutorial

Seating chart preview not showing up correctly when making a sale?

One of the cool new features in Wintix 6 is that you are able to preview a seating chart before you pick seats. If your seating chart preview appears like this, though, there is a quick and easy way to … Continue reading

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Can you use Google Analytics with Webtix?

Yes. Just have your webmaster apply the Google Analytics code to your Webtix page and you can track your patrons.

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5 | Tagged | Leave a comment

How to use Wintix and Webtix to invite patrons to join a mailing list

Most of our clients provide a sign up form for a mailing list on their website but there’s no reason why you can’t use Webtix to ask people to join your mailing list. Here’s an example of how to do … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Helpful links for new Wintix users

If you’ve never used Wintix before, or need a refresher course, you may find the following links helpful. Here is a link to a user tutorial that covers the basics. There is also a lot of good information in the … Continue reading

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How to sell gift certificates in Wintix 5

When selling a gift certificate, take the order under the person’s name who is paying for it. On the Finish the sale tab, type in the name of the person in the remarks field that the gift certificate will be … Continue reading

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How to test a show in Webtix but not have customers buy tickets

It’s always important to test a show you are going to be selling online with Webtix before it actually goes on sale. It’s not likely, but in the brief time you have the show online to test it, someone may … Continue reading

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How many times was a promo code used?

You can run a report to see how many promotional codes were used for a show. Since promotional codes use the special price code $, then all that needs to be done is the following: Go to Report | By … Continue reading

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How to determine which seating charts are used for each performance of a show

A Wintix user had a show with a few dozen performances, but realized they hadn’t attached a seating plan to each performance. To check performance by performance would be very time-consuming, but there is an easier way to determine which … Continue reading

Posted in Desktop Software, Wintix 6 | Tagged | Leave a comment

How to get a customer count by zip code report

Go to Mailing list | Generate a mailing list | Export email Click the Edit the query tab COPY AND PASTE THE QUERY BELOW into the Edit the query field: select sum(total_tix) as tickets, sum(total_sale) as sales, left(zip,5) as zip, … Continue reading

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Suspicious activity in Wintix sales?

One of our clients emailed: Is there any way that you can tell if someone has remoted into the system or if there is a virus in the computer system? I was just looking at the sales today for the … Continue reading

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