Tag Archives: tutorial

Sales records in Wintix 5

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Sales records in Wintix 6

There are many times and many different reasons you need to access a sales record. In Wintix, this is easy to do. As you can see in the screenshot below, there are many ways to search for a sales record. … Continue reading

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Can’t process a credit card in Wintix 6?

It’s likely that an important setting needs to be adjusted in your Payment types. When you make a sale (either regular sale or season package sale), and choose Credit card as the payment type, the Process button should appear in the right column … Continue reading

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Don’t hand write those tickets!

Did your thermal ticket printer just break and you don’t have time to get it fixed before you need to print tickets?  Some of our Wintix users think they need to hand write their tickets in this unlikely event. Resist … Continue reading

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How do customer names and records intersect during sales?

There are three checkboxes in the Wintix initialization settings that determine how and when a customer is associated with and attached to a sale. Force entry of names when selling tix – Wintix will alert you if you don’t enter … Continue reading

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How to prevent the customer history screen from appearing during each sale you do in Wintix 6

The Customer snapshot can be a handy reference when you are taking an order in Wintix so you can say thank you for donations or congratulate them on being a frequent patron. If you don’t want it to appear though, … Continue reading

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Recalibrating a Datamax 4203

This post is primarily for CSS internal use but if you read this and find that this is your issue, feel free to try the solution or call us for support. A client’s ticket was printing like this: Here is … Continue reading

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How Center Stage Software backs up data

You should back up everyday. The only cost is a couple minutes of time and it is valuable insurance. We do our own backups – in a different way, though. We use what is called a “replication server.” This is … Continue reading

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Has your email address that you use to send Webtix receipts and tickets been reported as spam?

You may not even be aware that the email address you use for Webtix receipts and tickets has been blacklisted. What you may be experiencing is that your patrons aren’t receiving their receipts, sales don’t appear to go through, or … Continue reading

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Will I be able to preview my Webtix site before it or any changes go live?

No. There is no interface to see this in the desktop application of Wintix. Once the site and its changes are live, you can let us know if something needs to be changed. When you sign up for Webtix, Center Stage … Continue reading

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