Tag Archives: tutorial

Everyone Is Falling For This Frighteningly Effective Gmail Scam

To read the original story on Fortune.com, click here. Robert Hackett Jan 18, 2017 Security researchers have identified a “highly effective” phishing scam that’s been fooling Google Gmail customers into divulging their login credentials. The scheme, which has been gaining … Continue reading

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How to obtain an Authorize.net Login and Transaction Key

What is the API Login ID? The API Login ID is a complex value that is at least eight characters in length, includes uppercase and lowercase letters, numbers, and/or symbols, and identifies your account to the payment gateway. (Example: 89MX0gtp247Q) … Continue reading

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How to obtain a Login and Transaction Key in Merchant Plus’ Navigate

Log into the Navigate gateway using your login and password. At the top navigation bar, find Profile and Settings and click on it. Located on the left side bar, you will see Account Settings. Below that, you will see Account, … Continue reading

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How to create a mailing list from old shows

Perhaps you want to create a mailing or email blast to everyone who came to your shows last year – or to those who just came to a certain show or shows. There are two ways to do this. You … Continue reading

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Season package show cancelled after there have been sales?

Although there could be various reasons this could happen, we have one Wintix user who had the following situation. No matter the reason for the cancellation, many of the instructions below will be applicable to rectifying the situation. They made … Continue reading

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A Help Desk post about how to use the Help Desk

The Center Stage Software Help Desk is easy to navigate and use, but there a lot of ways to find what you are looking for that may be helpful to know. The search field. Look to the upper right of … Continue reading

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How to remove a donation from a cancelled sale

A client of ours had a duplicate sale that also had a donation. When they cancelled the duplicate sale, the duplicate donation was still in the sale and in reports, even though they tried to delete it. In this case, … Continue reading

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How do you do a cash back in Wintix?

One of our Wintix users had a patron who was buying a group of tickets with a pre-filled out check that ended up being more than the amount she owed. They needed to accept the check but give her cash … Continue reading

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What’s the difference between the account number and customer ID?

An account number is used to link sales records with customer records – and that’s about it. Best of all, everyone understands an account. Everyone knows how sales records can be attached to a customer based on the account field. … Continue reading

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How secure is your organization’s bank account?

Do you know how your bank really operates? Are its policies and practices keeping your money safe and secure? Rochelle Johnson of Taylor County Expo Center has a chilling tale that could have been financially disastrous for the Center. Read … Continue reading

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