Tag Archives: tutorial

Is your Wintix email being sent but not received?

This happened to some Wintix users who informed Center Stage Software about it. We got in touch with Mandrill, which is the email server we use for Wintix and Webtix emails. Mandrill reported back that the emails were received, sent, and … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

How to ensure you get notifications from Authorize.net

Like any other technology company, Authorize.net will occasionally experience server outages and other situations. If you use Authorize.net as your internet payment gateway, you need to make sure you have signed up to get important notifications and other  communications. This … Continue reading

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Benefits of scanning using Center Stage Software’s Scantix

Scantix provides several advantages. Contactless ticketing. Each ticket is printed with a unique bar code, ensuring the ticket is not fraudulent. When scanned at the door, the tickets are checked for the following: Is this the correct performance? Has the … Continue reading

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Important updates on Google Analytics Data Retention and the General Data Protection Regulation (GDPR)

Center Stage Software received the following email 4/11/18 from Google regarding Google Analytics. Dear Google Analytics Administrator, Over the past year we’ve shared how we are preparing to meet the requirements of the GDPR, the new data protection law coming … Continue reading

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Make your email receipt into your patron’s ticket instead of attaching a ticket PDF

There has been an issue with delivery of ticket PDFs as attachments to an email that will only continue to grow. If you are using Wintix 5, we highly recommend that you start telling your patrons that their email receipt … Continue reading

Posted in Webtix Online Ticketing, Webtix6, Webtix5, Tickets | Tagged | Leave a comment

How to refresh your browser, and clear your cache and cookies in Google Chrome

When you use a browser, like Chrome, it saves some information from websites in its cache and cookies. If something has been updated  on your Webtix page, you may need to refresh your browser to see the changes. All browsers … Continue reading

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Run a single performance report without the report running hundreds of pages

This is especially for you Wintix 6 users out there! Wintix 6 now puts these nice shaded boxes around each sales record on the report. The problem is that if you need to print the report, it could well make … Continue reading

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W as a price code or a wheelchair symbol

A Wintix/Webtix user was concerned about seats that looked available in-house… … but not online… They were concerned that it might create a double sale. Their concerns were unfounded as Wintix will not allow a double sale to happen. What … Continue reading

Posted in Webtix Online Ticketing, Desktop Software, Wintix5, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Selling tickets for a group renting your venue

If someone is renting your facility and only produces one or two events a year, it may not make sense for them to have their own Wintix software. You can sell tickets to their event using your own Wintix software … Continue reading

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Webtix doesn’t look good in IE (Internet Explorer)

There is a reason why people are using newer, better browsers than IE. It’s the devil of browsers and making anything work in it is a real pain for programmers, as it’s never been developer friendly.  Statistically, its only used … Continue reading

Posted in Webtix Online Ticketing, Internet connectivity | Tagged | Leave a comment