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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- How to back date to the previous build of Wintix
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
Category Archives: Webtix Full License
When someones answers “How did you hear about us,” where does that information go?
The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6
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How to add information about age or other requirements to your Webtix page
Do you have special restrictions about ages that aren’t allowed at certain performances? Want to be specific about how old someone needs to be to qualify for a senior discount? You can put this or any kind of other information … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5
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Check your Authorize.net settings to prevent your patron from getting an Authorize.net receipt
We do not recommend that your patrons receive the Authorize.net receipt. We have found that patrons get confused. They should only receive the Webtix email confirmation and your box office should be receiving the Authorize.net receipt. First, check your settings … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6
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How do you stop people from reprinting GA tickets and using them fraudulently?
When patrons purchase general admission tickets online and print them at home, every single ticket is identical. The only identifier is the order number. In theory, a customer could buy one ticket and print it as many times as they … Continue reading
Is your season package (ticket) saying there are no tickets available?
But you know there are? Are you selling your season package under the same name year after year? We had a customer who reported that issue and this is what the problem is: if you have a season package with … Continue reading
How to sell merchandise with Wintix
In Wintix, go to Show | Utilities | Add a new season package, so you don’t have to worry about inputting any dates. Enter an event called Merchandise. See screen shot below: Notice all the of the check boxes are … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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Set up a Fan Club for advance sales and benefits
A Fan Club in Wintix is a group of people who qualify for advance purchase at a special price. This is usually because of a previous sales history in Wintix, but it doesn’t have to be. Any collection of people … Continue reading
Use HTML codes to format “Perf info 1” tab for Webtix
When you are setting up a show and it will be selling on your Webtix page, you may want to add some formatting to your performance information for a bit of extra attention and pizzazz. Things like adding a new … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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Is the security code (CAPTCHA) not appearing correctly on your Authorize.net check out page?
There is an option in the Authorize.net settings that requires customers to fill in a CAPTCHA or Security Code – your patrons must type in the code to prove they are humans and not ‘bots’. Here’s how to check that … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Desktop Software, Wintix5, Authorize.net
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How to determine which online tickets have been printed and to get a report of when tickets have been printed
Go to Tools | Ticket Printing | Print Tickets for a Day. The screen shot below shows you have several options. Notice you can input a starting and ending date, and you can choose Only unprinted tickets or All tickets. … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports
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