Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Price categories: multiple price levels, shows and season packages

Posted on July 9, 2013

A Wintix user had regular and senior/student price levels that differed depending on where in the theatre the patron would sit. She also had several shows and multiple season package variations. To avoid having to input close to 100 price … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Season package/season tickets | Tagged | Leave a comment

Having trouble emailing tickets or receipts from Wintix? We have a solution: Gmail

Posted on May 30, 2013

Gmail is a little different from standard email: Gmail uses port 987 and is encrypted Anything sent to the server must be encrypted in order to be accepted Notes: Gmail accounts are free and do not take much time to … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

How to let another organization or partner sell reservations for tickets at your theatre

Posted on May 28, 2013

Do you want to partner with another organization who can offer your tickets as part of a package or other perk? One of our customers has such a scenario: “We have a hotel that we are partnering with to sell … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

Webtix5 release 2013.04.24

Posted on April 24, 2013

Code modifications include: 1) Enhanced audit-trail saving. 2) Added the orange seating-chart color. 3) Enhanced calendar and dates pages to better handle the configuration setting ‘alwaysDisplayShowDatesPage’. Files Updated Since Webtix5 release 2013.03.22: showdates.php _media/maincss.php _includes/libf_insertMainsale.php _includes/libf_renderEventCalendar.php _includes/libf_renderSeatingChart.php _includes/admin_testRequirements.php _includes/test_version.php

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How do you know a website is secure for e-commerce? SSL certificates and how they work

Posted on April 12, 2013

Your patrons can enjoy the ease and convenience of buying tickets through Webtix, but how do they know their credit card information is safe on your Webtix site – or any website for that matter?  The key is an SSL … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, General Information | Tagged | Leave a comment

Webtix5 release 2013.03.22

Posted on March 22, 2013

Code modifications include: 1) Altered functionality of promotional price saving so that mainsale.spec_tix would save correctly. Files Updated Since Webtix5 release 2013.02.08: _includes/libf_insertMainsale.php _includes/admin_testRequirements.php _includes/test_version.php

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Patrons aren’t receiving email confirmations when they purchase tickets

Posted on February 21, 2013

Contact your domain registrar The most common problem we see is that the “PTR record” needs to be established. PTR records resolve IP addresses into hostnames. The explanation is here. Basically, the ISPs check the return email address. That address … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Tickets | Tagged | Leave a comment

How to set up and use ‘Best available’ seating

Posted on February 15, 2013

If you don’t want your patrons to choose their own seat, you can assign the seats a ranking for Best Available seating. Define it mathematically by giving each seat a number. For instance, you could use series of numbers like … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Seating Plans & Charts | Tagged | Leave a comment

Webtix5 release 2013-02-08

Posted on February 8, 2013

Code modifications include: 1) Altered functionality of the calendar redirect when Zend_Cache is enabled. 2) Added easier means to disable Zend_Cache using config.php settings. 3) Added placeholder settings for config_template.php for configuring Zend_Cache. Files Updated Since Webtix5 release 2012.11.30: showdates.php … Continue reading →

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Wintix Update News January 17, 2013

Posted on January 17, 2013

Below is a list of significant updates to Wintix done between November 2012 and January 2013. They are divided into the following sections: Sales, Export Email, Reports, Webtix, Ticket Printing and ScanTix. SALES Now it’s easier than ever to see … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Printers/Tickets, Reports, Tickets | Tagged , | Leave a comment