Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Webtix5 release 2014.03.04

Code modifications include: 1) Enhanced cart session verification. Files updated since Webtix5 release 2014.03.03: preprocess.php process.php selectseats_ichart.php selecttix_bchart.php selecttix_nochart.php shoppingcart.php _includes/libf_insertMainsale.php _includes/libf_validateCartSession.php _includes/admin_testRequirements.php _includes/test_version.php

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Webtix5 release 2014.03.03

Code modifications include: 1) Enhanced payment gateway code for better handling descriptions and season purchases. Files updated since Webtix5 release 2014.01.30: _includes/module_payment/process_cc_authorize_nossl_lib.php _includes/module_payment/process_cc_cashnet_nossl_lib.php _includes/module_payment/process_cc_isecure_nossl_lib.php _includes/module_payment/process_cc_paypal_nossl_lib.php _includes/module_payment/process_cc_usaepay_nossl_lib.php _includes/admin_testRequirements.php _includes/test_version.php

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Webtix error: There was a problem with your submission. The reservation failed. (10002) Security header is not valid.

This is a common error that you might get if you are using Paypal Express Checkout or Paypal Website Payments Pro. This means that there is something wrong with your login information that you are using to authenticate the connection … Continue reading

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Backing up data in Wintix and Webtix

One of our Wintix users is considering subscribing to Webtix, our online ticketing software.  They came up with a very good question that we would like to share with our Wintix and Webtix users: “If we back up every day, … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix6, Webtix5, Desktop Software, Wintix5, Accounting, Wintix 6 | Tagged | Leave a comment

Webtix5 release 2014.01.30

Code modifications include: 1) Enhanced Authorize.net SIM error message display in Webtix. 2) Added configurable Webtix option regarding Authorize.net SIM fingerprint security check. Files updated since Webtix5 release 2013.11.01: _includes/module_payment/process_cc_authorize_nossl.php _includes/module_payment/process_cc_authorize_nossl_lib.php _includes/config_template.php _includes/admin_testRequirements.php _includes/test_version.php

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How to determine which online tickets have been printed and to get a report of when tickets have been printed

Go to Tools | Ticket Printing | Print Tickets for a Day. The screen shot below shows you have several options. Notice you can input a starting and ending date, and you can choose Only unprinted tickets or All tickets. … Continue reading

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How to tell at a glance if a show is online

If a particular show is online, then of course, the chart will be displayed online.  If you have a GA show without a chart, the GA event will be displayed.  The way to find out which shows are online is … Continue reading

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How to sell tickets in Webtix 5 to select patrons, before going on sale to the general public

Have you ever wanted to pre-sell a specific event online to an select group of patrons and not allow these same tickets to be sold to the general public?  Let them in through a “back door” for special purchases. This … Continue reading

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How Wintix deals with customer passwords & how to change it if a patron forgets their password

Who hasn’t forgotten or lost a password at one point or another? If your customer created a password online in Webtix, you may need to be able to find the password if they forgot it. Here is how to find … Continue reading

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How to add service charges or sales tax to only ONE performance

For service charges or sales tax to be applied to ONLY ONE performance, go to Show | Edit a show and double click on the performance. (For service charges or sales tax to be applied to all sales, read this … Continue reading

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