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Recent Posts
- Stripe: How to Use the Start of Day Feature
- Stripe: Start of Day Feature Request to Stripe
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
Category Archives: Webtix Rental
Show disappears from Webtix site
If your shows disappear from your Webtix page go to Show | Edit a show | Edit date. Check your Off sale date.
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5
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See a show in Webtix that isn’t yours?
It may be called something like “Hello Dali – A Musical Revue of Spanish Artists” or other silly nonsense like this. Don’t panic – this is just the test show we set up when you first get Webtix. We always … Continue reading
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Why do some customers get error messages when buying through Webtix?
If they are using Internet Explorer (IE) it may be a problem with their privacy settings. We ran a test and successfully purchased tickets with Firefox, Opera, Safari, and IE with browser default settings. However, we got a failure when … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5
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Can you use Cashnet with Webtix?
Here’s what we know about Cashnet: Center Stage Software has one university that uses it with Webtix. They found it more difficult than they expected. However, the campus administration insisted on using it. So we created the interface for them. … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Credit Card Processing
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Avoid leaving a single ticket left in a row
Click on the check box labeled: “Allow Webtix to move the seat choices.” See screen shot below:
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Troubleshooting credit card errors
Are your patrons experiencing errors on Webtix? Check your Wintix credit card log: While in Wintix, click on Reprts | By Day | Credit card log. (See screen shot below.) If the report is for today, leave the starting and … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Credit Card Processing
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Customers’ credit cards won’t go through on Webtix
If you are using Webtix rental and patrons tell you that their credit card would not go through when they tried to purchase tickets online, make sure your “transaction key” has not been changed. That is one of the key … Continue reading
Webtix rental options
Setup options for the Webtix rental These are options that we can change for you. Some of them are more important others. For instance, if you do not have a credit card login and key, you will not be able … Continue reading
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