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Recent Posts
- Wintix/Mintix update 11/11/24
- Wintix update 10/3/24
- Use a separate URL for each class and/or special program
- Can Google Analytics or Facebook Pixel be used to track just one single event on our Webtix shopping cart?
- Emailing setup instructions for Postmark – Wintix 6
- How to run a report that shows you who is sitting in what seats
- How to make a reservation
- Webtix Customization Instructions
- How to set up minimum number of tickets purchased
- Add sales items or merchandise to sell in Wintix 6
Category Archives: Webtix Rental
How to determine which online tickets have been printed and to get a report of when tickets have been printed
Go to Tools | Ticket Printing | Print Tickets for a Day. The screen shot below shows you have several options. Notice you can input a starting and ending date, and you can choose Only unprinted tickets or All tickets. … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Reports
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How to tell at a glance if a show is online
If a particular show is online, then of course, the chart will be displayed online. If you have a GA show without a chart, the GA event will be displayed. The way to find out which shows are online is … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5
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How Wintix deals with customer passwords & how to change it if a patron forgets their password
Who hasn’t forgotten or lost a password at one point or another? If your customer created a password online in Webtix, you may need to be able to find the password if they forgot it. Here is how to find … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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How to add service charges or sales tax to only ONE performance
For service charges or sales tax to be applied to ONLY ONE performance, go to Show | Edit a show and double click on the performance. (For service charges or sales tax to be applied to all sales, read this … Continue reading
How to add sales tax or service charges for all performances (global setting)
For service charges or sales tax to be applied to all sales, go to File | Payment types. For service charges or sales tax to be applied to ONLY ONE performance, read this post. A regular service charge can be … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Credit Card Processing
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Webtix sale goes through, but no sale or seats are recorded in Wintix
One of our customers reported the following: “People are purchasing on line the credit card charge goes thru, but there’s nothing in Wintix. The sale number doesn’t exist. I’m having to recreate the sale and it’s happening sporadically.” This customer … Continue reading
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Special information or requests can be put into “Remarks” when a patron makes a Webtix purchase
There isn’t a way to set up an alert for Webtix orders that have a message in the remarks but it is easy to keep track of them. One of the reasons why Webtix email confirmations are important is you … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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Adding images to your Webtix page – Wintix 5
Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. NOTE: make sure the image is a lower resolution (72 dpi) – that will allow you to … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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Add information to Webtix by using Showinfo (Show info) and Perfinfo (Perf info) – Wintix 5
Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5
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How to add service charges and fees to shows
Here is how to add some common types of service charges and convenience fees: Walk up or over the phone Go to File | Payment types. Add the service charge on the payment type you use for these sales. Online … Continue reading
Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Tickets
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