Category Archives: Webtix Online Ticketing

Webtix provides customers with an integrated platform to sell tickets online via the internet. It provides real-time integrated internet sales and reporting.

Webtix6 release 2014.05.14

Code modifications include: 1) Enhanced advanced event search with many options. 2) Enhanced display of event and performance lists. 3) Enhanced display of pages on handheld devices. 4) Enhanced health-check code. Files Updated Since Webtix6 release 2014.05.05: (many files updated) … Continue reading

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Webtix6 release 2014.05.05

Code modifications include: 1) Corrected problem with recent 2014.04.30 release involving releasing of seats. 2) Modified health-check code. Files Updated Since Webtix6 release 2014.05.02: _includes/libf_releaseSeats.php _includes/libf_insertMainsale.php _includes/test_database.php _includes/module_admin_promoter/lib_planAdd.php _includes/lib.php _includes/test_version.php

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Webtix6 release 2014.05.02

Code modifications include: 1) Enhanced PayPal ExpressCheckout interface. 2) Enhanced event-details display so that more accurate configuration error message about zero capacity to display instead of normal “sold out” message. Files Updated Since Webtix6 release 2014.04.30: event-details.php _includes/libf_countCharts.php _includes/module_payment/class_Reserve_paypal_nossl.php _includes/lib.php … Continue reading

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Report: Two ways to find out of balance sales

There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance).  In Wintix 5, click Run report.  … Continue reading

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When someones answers “How did you hear about us,” where does that information go?

The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.

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Webtix6 release 2014.04.30

Code modifications include: 1) Enhanced abandoned cart cleanup. 2) Enhanced health-check. 3) Added database structure check for seat plans. 4) Enhanced batch-process and daemon-process. 5) Many other small enhancements. Files Updated Since Webtix6 release 2014.03.21: many files modified _includes/lib.php _includes/test_version.php

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How to add information about age or other requirements to your Webtix page

Do you have special restrictions about ages that aren’t allowed at certain performances? Want to be specific about how old someone needs to be to qualify for a senior discount? You can put this or any kind of other information … Continue reading

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Check your Authorize.net settings to prevent your patron from getting an Authorize.net receipt

We do not recommend that your patrons receive the Authorize.net receipt. We have found that patrons get confused. They should only receive the Webtix email confirmation and your box office should be receiving the Authorize.net receipt. First, check your settings … Continue reading

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How do you stop people from reprinting GA tickets and using them fraudulently?

When patrons purchase general admission tickets online and print them at home, every single ticket is identical. The only identifier is the order number. In theory, a customer could buy one ticket and print it as many times as they … Continue reading

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Set up a Fan Club for advance sales and benefits

A Fan Club in Wintix is a group of people who qualify for advance purchase at a special price. This is usually because of a previous sales history in Wintix, but it doesn’t have to be. Any collection of people … Continue reading

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