Category Archives: Credit Card Processing

Search by credit card number

You can search for the last four digits of a card number. In Wintix, click on Sales | Sales records | Generic search. In the Field dropdown, select CARDNUMBER Enter the last four digits of the credit card number in … Continue reading

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Authorize.net error code 99

Response Code 99 Tool Response Code 99 indicates that the payment gateway could not authenticate the transaction fingerprint submitted for a Simple Integration Method (SIM) transaction. This error is received when the transaction fingerprint recreated by the payment gateway does … Continue reading

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Test a sale in Webtix

Once your API login and transaction key has been put into Webtix, there is one final step that needs to be done: Sell yourself a ticket. Use your regular credit card. When you are done, check the Wintix report and … Continue reading

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Credit card error – Authorize.net

If you are trying to process a credit card, have an Authorize.net account and you see an error message in Wintix, that error message is coming directly from Authorize.net. For example, you may see the following message: The following errors … Continue reading

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Authorize.net error

Occasionally a customer gets this error from Authorize.net: A valid referenced transaction ID is required It usually resolves itself.  Authorize.net may have reset something on their end.

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Require that all credit card sales have the CVV2 number listed

Requiring the CV V2 number when accepting a credit cards will decrease your merchant fees a bit. This provides some security as well.  When processing the credit card, if the CVV2 does not match the credit card number or billing … Continue reading

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How to sell a ticket quickly and without a credit card CVV2 number

Sometimes time is short and lines are long. The best way to complete a transaction really quickly is to use Quicksale in Wintix by going to Sales | Quick sale. Also, you can bring up Quicksale, by pressing the Alt … Continue reading

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How to add a service charge only for online purchases

Click on File | Payment type. Make sure you have a payment type labeled Internet credit card. To apply a per order or per ticket or percentage service charge, click on the appropriate column and add the desired amount (see … Continue reading

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How to charge a credit card without the address and CVV2 code

In general, Wintix requires this information because it is a much safer transaction and better business practice. However, when things get really busy, you can use Quick sale.  If you press the Alt key and Q at the same time, … Continue reading

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Troubleshooting: Credit cards transactions won’t process

For both your in-house credit card transactions and for your online ticketing with Webtix, the API login and key have to be absolutely correct. The key and login are generated by Authorize.net.  If at any time, you generate a new … Continue reading

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