How to give permissions to do an exchange to a different performance or show

If someone can’t do an exchange to a different performance or show, they may not have permission to do so.

To see if they do, or to grant that permission, you have to be a Webtix administrator.If you are an admin, go to:

• Tools
• Passwords
• Edit the list of users
• Log in as sysadm (the default password for sysadm is also sysadm, unless it has been changed by someone at your theater)
• A window titled Clerks, passwords and permissions will appear.
• Click on a clerk
• Click Permissions
• Make sure the box labeled Exchange performances restricted to current show is UN-checked
• Click Save
• Close the Clerks, passwords and permissions window
• Have the clerk log out of Wintix, then log back in
• They should now be able to exchange seats not only to the same show/performance, but also to a different show/performance