(Last updated on: November 21, 2013)
A Wintix user was getting an error message every time a patron purchased a ticket online.
There was an error while attempting do deliver your message with [Subject: "Admin Copy - Purchase Receipt - Emmylou Harris"] to (her email address). MTA p3plsmtps2ded03.prod.phx3.secureserver.net received this response from the destination host IP - 199.8.232.84 - 550 , 5.7.1 (her email address): Recipient address rejected: What was happening was her notifications were being sent from centerstageticketing.com. They are listed as *from* her. Her mail server notices that the sender was not the same as the computer sending it. Therefore, it rejected the email that was supposed to go to her. If this happens to you:> Solution: > 1) Access Authorize.net's settings page. > 2) Add Webtix5's response url into Authorize.net as "allowed": > https://www.centerstageticketing.com/sites/universityofdayton/process_response.php > 3) Perform a Webtix5 test purchase.
That will take care of it.