Tag Archives: User manual

How to set up comp tickets so you can track each type of comp

If you need to track the type of complimentary tickets you give like press comp, actor comp, VIP comp, etc., we recommend the use of price categories to distinguish the types of comps that are being distributed. NOTE: If you … Continue reading

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Sell pre-assigned season packages in Wintix 6

Click here to learn how to add and edit a pre-assigned season package in Wintix 6. Click here to learn how to sell a flex season package in Wintix 6. NOTE: One of the biggest features of season packages in … Continue reading

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Flex season tickets: Use form choices (formchoices) to let patrons pick the performances they want

Are you going to sell flex season tickets or season packages where patrons will be able to choose which performances they want to see? For example, we have six shows with multiple performances in our season package. Each buyer can … Continue reading

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What to do about a Webtix sale that didn’t record in Wintix but the credit card was charged

Have you had an online sale completed, but the transaction didn’t make it or record in Wintix, and the credit card was charged?  Occasionally, our clients have this problem.  This post has various instructions with screen shots so you can … Continue reading

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Generating QR barcodes on tickets

Barcodes are simply a machine-readable font. However, generating them is a little different. There are three ways: Windows fonts. Native fonts inside the printer. Generated images. If you have a choice, using the native fonts in the printer is best. … Continue reading

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You can add several different types of service charges in Wintix 6

Enjoy the flexibility of being able to choose from several ways to add service charges to your tickets. Here’s a look at your options: Service charges associated with a payment type Go to File | Payment types You can set … Continue reading

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Event type report – Wintix 6

Get a report of how each event type is performing.  This can be a very useful report to see which types of show or event are selling well and which aren’t. Your marketing department wants this. Trust us. RELATED: Learn … Continue reading

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Performance summary report

This is a very useful report to gauge how each individual performance of a show does. It gives you detailed information on the number of tickets sold, total sales, total collected and the percentage of the house sold. Go to … Continue reading

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Report by show when sold

The When sold report provides information on when the sales for a selected show occurred. It can be used by sales and marketing managers to review, analyze and project the flow of ticket sales over a period of time. Go … Continue reading

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Run of show report – Wintix 6

Go to Reports | by Show | Run of show. The Report for all sales for a show window appears: Here you have several options. In the dropdown menu, you can choose to send the report to your computer screen, … Continue reading

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