Tag Archives: tutorial

Wintix & Mintix update 8/30/24

The selling of multiple sales transactions (stacked transactions) to one specific patron has been improved and refined. We are currently updating our Help Desk post on this procedure and will include the new post on our next newsletter. When Report … Continue reading

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How to disable printer driver updates when Microsoft updates its operating system

Sometimes Microsoft operating system updates can play havoc with ticket printer drivers, so you may want to manually update your printer drivers at a time of your choosing, instead. Microsoft says: Right-click the Start button and select Control Panel. Make … Continue reading

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Wintix update 6/26/24

Today, June 26, 2024 at 10 am PDT, Center Stage Software will implement Webtix and server updates for all servers: The new update continues to provide additional support to the server updates that went out last week.

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Wintix update 6/26/24

Today, June 26, 2024 at 10 am PDT, Center Stage Software will implement Webtix and server updates for all servers: The new update continues to provide additional support to the server updates that went out last week.

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Can you only choose an HP printer when printing tickets?

Are you having problems with your workstation only allowing you to choose a n HP printer when printing tickets? This is caused by a Microsoft Windows operating system update. Here is an explanation and troubleshooting instructions. 

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What to do if you need to do a lot of refunds for a show or period of time

Something may happen where you need to refund a lot of tickets in a short period of time – a cancelled show or a building issue where you will be closed for repairs. In this case, searching for sale records … Continue reading

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Watch videos on installing printer drivers with Seagull Scientific

Click here for videos on how to install printer drivers with Seagull Scientific. 

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Sort shows on Webtix by Event Type, Location, or Theatre

Some of our clients sell tickets to multiple shows, performed in several theatres in many locations. Did you know you can enable your patrons to sort shows by event type, location or theatre so they can find what they are … Continue reading

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Delete temporary (temp) files

Temporary files may occasionally interfere with normal operations. For example, one Wintix user reported the following memo file referencing a missing or invalid file in the AppData\Local\Temp folder. We recommended they delete files in their Temp folder.   Can’t find … Continue reading

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Stripe BBPOS Terminal Setup

Stripe Setup Login to https://dashboard.stripe.com/login We have 2 Stripe accounts. For this, use the Center Stage Ticketing account. Ensure that Test Mode is not enabled. If Test Mode is on, a notice on the top of the screen will appear … Continue reading

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