Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

How to add sales tax or service charges for all performances (global setting)

Posted on November 11, 2013

For service charges or sales tax to be applied to all sales, go to File | Payment types. For service charges or sales tax to be applied to ONLY ONE performance, read this post. A regular service charge can be … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Credit Card Processing | Tagged | Leave a comment

Webtix sale goes through, but no sale or seats are recorded in Wintix

Posted on November 5, 2013

One of our customers reported the following: “People are purchasing on line the credit card charge goes thru, but there’s nothing in Wintix.  The sale number doesn’t exist.  I’m having to recreate the sale and it’s happening sporadically.” This customer … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

Webtix5 release 2013.11.01

Posted on November 1, 2013

Code modifications include: 1) Enhanced the Webtix5 health check. 2) Modified code regarding process seats before payment mode and nearly sold-out seating plans. Files updated since Webtix5 release 2013.10.18: process.php _includes/libf_validateSeatsAvailable.php _includes/admin_testRequirements.php _includes/test_version.php

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Webtix5 release 2013.10.18

Posted on October 18, 2013

Code modifications include: 1) Enhanced the Webtix5 error log display. 2) Modified CashNet payment gateway interface. Files updated since Webtix5 release 2013.07.24: _includes/module_payment/process_cc_cashnet_nossl_lib.php _includes/admin_errorLog.php _includes/admin_testRequirements.php _includes/test_version.php

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Special information or requests can be put into “Remarks” when a patron makes a Webtix purchase

Posted on October 4, 2013

There isn’t a way to set up an alert for Webtix orders that have a message in the remarks but it is easy to keep track of them. One of the reasons why Webtix email confirmations are important is you … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | Leave a comment

Adding images to your Webtix page – Wintix 5

Posted on September 30, 2013

Graphics make your Webtix page pop and keep your patrons engaged and eager to buy tickets. They are easy to add in Wintix. NOTE: make sure the image is a lower resolution (72 dpi) – that will allow you to … Continue reading →

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Add information to Webtix by using Showinfo (Show info) and Perfinfo (Perf info) – Wintix 5

Posted on September 30, 2013

Wintix allows you to enter information about your shows and performances that will appear on your Webtix page to enhance the purchasing experience for your patrons when they buy tickets online. Here is where to enter the information and where … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5 | Tagged | 2 Comments

How to add service charges and fees to shows

Posted on August 20, 2013

Here is how to add some common types of service charges and convenience fees: Walk up or over the phone Go to File | Payment types. Add the service charge on the payment type you use for these sales. Online … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix5, Desktop Software, Wintix5, Tickets | Tagged | Leave a comment

Webtix5 release 2013.07.24

Posted on July 24, 2013

Code modifications include: 1) Modified some default text phrases. 2) Modified barcode generator for CenterStage’s Tix2 server. 3) Enhanced code involving ZendMail sending to have more meaningful error-log messages.  Added instructions informing of new GMail policies on website software using … Continue reading →

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Webtix5 release 2013.07.15

Posted on July 15, 2013

Code modifications include: 1) Modified how BCC/CC promoter notifications for an event are handled. 2) Modified how RTT show date gets listed on the payment gateway site. Files updated since Webtix5 release 2013.04.24: process.php _includes/libf_insertMainsale.php _includes/module_payment/process_cc_authorize_nossl.php _includes/module_payment/process_cc_cashnet_nossl_lib.php _includes/module_payment/process_cc_isecure_nossl_lib.php _includes/module_payment/process_cc_paypal_nossl_lib.php _includes/module_payment/process_cc_usaepay_nossl_lib.php … Continue reading →

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