Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Webtix5 release 2014.05.16

Posted on May 16, 2014

Code modifications include: 1) Enhanced email receipt functionality regarding ticket-count, multi-cart orders, and consolidated receipt mode. 2) Enhanced the event select box adding scroll-bar for really long lists. 3) Enhanced PayPal code regarding multi-cart orders. Files updated since Webtix5 release … Continue reading →

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Report: Two ways to find out of balance sales

Posted on May 1, 2014

There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance).  In Wintix 5, click Run report.  … Continue reading →

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When someones answers “How did you hear about us,” where does that information go?

Posted on May 1, 2014

The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.

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How to add information about age or other requirements to your Webtix page

Posted on April 29, 2014

Do you have special restrictions about ages that aren’t allowed at certain performances? Want to be specific about how old someone needs to be to qualify for a senior discount? You can put this or any kind of other information … Continue reading →

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Check your Authorize.net settings to prevent your patron from getting an Authorize.net receipt

Posted on April 28, 2014

We do not recommend that your patrons receive the Authorize.net receipt. We have found that patrons get confused. They should only receive the Webtix email confirmation and your box office should be receiving the Authorize.net receipt. First, check your settings … Continue reading →

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How do you stop people from reprinting GA tickets and using them fraudulently?

Posted on April 25, 2014

When patrons purchase general admission tickets online and print them at home, every single ticket is identical. The only identifier is the order number. In theory, a customer could buy one ticket and print it as many times as they … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Tickets, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

Is your season package (ticket) saying there are no tickets available?

Posted on April 25, 2014

But you know there are? Are you selling your season package under the same name year after year? We had a customer who reported that issue and this is what the problem is: if you have a season package with … Continue reading →

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix5, Desktop Software, Wintix5, Season package/season tickets | Tagged | Leave a comment

How to sell merchandise with Wintix

Posted on April 25, 2014

In Wintix, go to Show | Utilities | Add a new season package, so you don’t have to worry about inputting any dates. Enter an event called Merchandise. See screen shot below: Notice all the of the check boxes are … Continue reading →

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Use HTML codes to format “Perf info 1” tab for Webtix

Posted on April 15, 2014

When you are setting up a show and it will be selling on your Webtix page, you may want to add some formatting to your performance information for a bit of extra attention and pizzazz. Things like adding a new … Continue reading →

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Webtix5 release 2014.03.15

Posted on March 15, 2014

Code modifications include: 1) Enhanced pre and landing pages to handle functionality changes by Authorize.net SIM payment gateway service. Files updated since Webtix5 release 2014.03.04: preprocess.php process_response.php _includes/admin_testRequirements.php _includes/test_version.php

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