Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Webtix5 release 2012.10.08

Code modifications include: 1) Enhanced PDF ticket rendering.  Attempts to first use efficient Linux binary PDF converter (if available) before attempting PHP libraries. 2) Modified Authorize.net SIM module so that item description seats have commas in correct location. Files Updated … Continue reading

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How to modify, brand, customize your Webtix page

The standard Webtix page is handsome enough as it is, but many of our customers want their Webtix page to be modified so it matches the look, feel and branding of their websites. This is done by your web master … Continue reading

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Authorize.net error 87

If you are selling tickets online with Webtix, make sure your merchant services provider sets you up with an e-commerce account. Case in point, one of our Webtix full license customers changed providers and wasn’t set up with an e-commerce … Continue reading

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Can you add a hyperlink to an email receipt?

Yes, you can add a link to your receipt, even though it is a PDF. It depends on the PDF reader that the patron who receives the email is using whether the link is ‘clickable.’ The pdf file should recognize … Continue reading

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Can you run a report to see how many seats were sold with promo codes you used?

Currently, there isn’t a report designed that will pull the promotional code field into it. However, you can get a .dbf file or a spreadsheet file showing promotional codes that were used for online purchases. In Wintix, go to: Mailing … Continue reading

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Webtix5 release 2012.09.20

Code modifications include: 1) Enhanced session cleaning to retain Search, Domain, Customer, and other recurring information when appropriate. 2) Enhanced checkout display making the add-to-cart buttons disable-able via the language file settings. 3) Enhanced RTT multi-chart image display from Webtix. … Continue reading

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Webtix5 release 2012.09.05

Code modifications include: 1) Resolved an issue introduced with release 2012.08.27 involving the multi-cart order enhancement with interactive charts and email receipts. 2) Enhanced functionality of the multi-cart mode ordering. 3) Altered display functionality of RTT interactive chart seat price … Continue reading

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Can I change a seating chart symbol?

Yes, you can go into the seating plan and modify it by changing the character to any one of the other available characters. Then, update all charts based on that plan.  This will not overwrite sales made to shows using … Continue reading

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Webtix5 release 2012.08.29

Code modifications include: 1) Resolved an issue introduced with release 2012.08.27 involving the multi-cart order enhancement with interactive charts and sale saving.  It is important to re-merge any modified libf_insertMainsale.php customizations in the “_custom/_includes/” directory with this core file release … Continue reading

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Webtix5 release 2012.08.27

Code modifications include: 1) Enhanced Webtix5 cart to better handle multi-order purchases involving the same performance with different charts. 2) Enhanced Webtix5 Authorize.net SIM interface to better handle large descriptions. 3) Altered some donation event text. IMPORTANT NOTICE: Do NOT … Continue reading

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