Category Archives: Wintix5

Wintix5 software information. Sell tickets or register for events with ease in your box-office.

How to send patrons a reminder about an upcoming show

It’s getting close to the day of a performance. We know you have a lot to do, but don’t miss out on the opportunity to use this time to build and strengthen your relationship with your patrons by reminding them … Continue reading

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How to add seats to a seating plan in use

While you cannot change the size of a seating plan once it’s in use, you can add seats to “empty” spaces in the plan. Here are the instructions for adding additional seats to your seating plan. We’ve included a couple … Continue reading

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Any local dbf file

When you go to Mailing list | Any local dbf file, Wintix takes you to the Output folder in your Wintix database. This is the default location that Wintix saves reports you run, so it is an easy way to … Continue reading

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Report: Two ways to find out of balance sales

There are two easy way to find out of balance sales in Wintix. Go to Report | By show | Out of balance. Choose the show, choose your options (run of show, single performance).  In Wintix 5, click Run report.  … Continue reading

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When someones answers “How did you hear about us,” where does that information go?

The publicity codes are stored within each transaction. You can edit the sale in Wintix and click on the Other information tab.

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Can Wintix run on Linux?

Wintix uses MySQL and MySQL doesn’t care what the operating system is. It will run on Unix, Linux, Windows and Macs. Tuning it up is pretty much the same as well. In fact, about the only difference is that a … Continue reading

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How to number tickets for a general admission (GA) show

Have you ever wanted to print your GA seats for a general admission event a few hundred tickets at a time so you can consign these tickets to different organizations or departments within your organization? Do you want each ticket … Continue reading

Posted in Desktop Software, Central Box Office, Wintix5, Printers/Tickets, Tickets, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment

How to change the font and cell size in a seating plan

Uh oh! What happened here? Did you know there are settings in your seating plan that determine the font size, as well as the height of the the rows and width of the columns? In this case, the reason the … Continue reading

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Check your Authorize.net settings to prevent your patron from getting an Authorize.net receipt

We do not recommend that your patrons receive the Authorize.net receipt. We have found that patrons get confused. They should only receive the Webtix email confirmation and your box office should be receiving the Authorize.net receipt. First, check your settings … Continue reading

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How do you stop people from reprinting GA tickets and using them fraudulently?

When patrons purchase general admission tickets online and print them at home, every single ticket is identical. The only identifier is the order number. In theory, a customer could buy one ticket and print it as many times as they … Continue reading

Posted in Webtix Online Ticketing, Webtix Rental, Webtix Full License, Webtix6, Webtix5, Desktop Software, Wintix5, Tickets, Seating Plans & Charts, Wintix 6 | Tagged | Leave a comment