Category Archives: Wintix 6

How to prevent remarks from appearing in a sales record

Posted on May 6, 2015

If there are a lot of changes to a sales record, the remarks field can get pretty crowded with records of all changes to the transaction. And that can make reports lengthy and unwieldy if the remarks are included. There … Continue reading →

Posted in Wintix5, Reports, Wintix 6 | Tagged | Leave a comment

Important: Security Certificate Upgrades on May 26th, 2015 from Authorize.net

Posted on May 1, 2015

Center Stage Software and some of our customers received this information from Authorize.net recently: Important: Security Certificate Upgrades on May 26th Authorize.Net is upgrading our infrastructure to enhance system performance and security. On May 26, 2015, we are upgrading to … Continue reading →

Posted in Wintix5, Credit Card Processing, Wintix 6 | Tagged | Leave a comment

How to run a report on more than one show at a time for Wintix 6

Posted on July 7, 2020

Want to run a report on multiple shows at one time? What if you want to run a report with more than one show on old shows that are now archived. You can do it through the Season ticket report. … Continue reading →

Posted in Desktop Software, Reports, Season package/season tickets, Wintix 6 | Tagged | Leave a comment

Please post your cancellation and returns policy online

Posted on April 10, 2015

Please post your ticketing and refund policy on your website. Your policy is not the responsibility of Center Stage Software. There are a few things you can also do in Webtix to make sure the information is as prominent and … Continue reading →

Posted in Webtix Online Ticketing, Wintix 6 | Tagged | Leave a comment

How to print a special character on a ticket

Posted on March 31, 2015

A Wintix user needed to know how to get a small marker symbol to appear on certain tickets. They give away “outreach” tickets through several local charities for use by their clients. These tickets are recorded in their system similar … Continue reading →

Posted in Desktop Software, Tickets, Wintix 6 | Tagged | Leave a comment

Daily sales report taking too long to run?

Posted on March 30, 2015

One of our Wintix 6 users ran the Daily sales report for one day and sent it to the screen. The report was over 10,000 pages.  The report didn’t error out, but the number of pages took too long to … Continue reading →

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Troubleshooting the “MySQL Connector/ODBC” window when trying to run Wintix?

Posted on March 6, 2015

Click the test button: If the last sentence begins with ‘Access denied’…it’s a problem with the connection string. If the last sentence begins with ‘Cannot connect to server’…it’s a problem with the port firewall/security Also check: Is Webtix working? If … Continue reading →

Posted in Desktop Software, Wintix5, Wintix 6 | Tagged | Leave a comment

Is a firewall preventing you from downloading Wintix onto a new computer workstation?

Posted on March 9, 2022

If your organization has tight computer security, you may not be able to download Wintix on a new computer because you are behind a firewall. If you have an IT department or specialist, please tell them that PORT 3303 must … Continue reading →

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Export emails from a show that is archived

Posted on November 14, 2014

In Wintix, click on Report | By Show | Run of Show | choose Oldsales.  (See screen shot below.) In Wintix 5, we often choose to run it to a  DBF file (and convert it to a spreadsheet). The output file … Continue reading →

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Set permissions for clerk to “Include off sale shows”

Posted on November 11, 2014

A Wintix user reported that when she was selling tickets, many of her shows that had already passed but had not been archived, were not on the list.  We instructed her while she was in the Select the Show tab, … Continue reading →

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