Monthly Archives: December 2016

How to determine if your computer has MySQL server software installed

Posted on December 21, 2016 by Peggy Dillon

Go to a command prompt (DOS prompt). The steps taken to get the command prompt are slightly different, depending on what version of Windows you’re running: For Windows 7 – click the Start menu The cursor should be flashing in … Continue reading →

Posted in General Information | Tagged | Leave a comment

Got a paper jam in your Practical Automation (PA) printer?

Posted on December 21, 2016 by Peggy Dillon

One of our clients reported the ticket stock has become hung in the output tray of her PA printer. It appeared a ticket(s) was jammed in the cutter area. The blades seemed to be in a somewhat locked manner due … Continue reading →

Posted in Printers/Tickets | Tagged | Leave a comment

How to clean Practical Automation printheads

Posted on December 21, 2016 by Peggy Dillon

Here are three videos that will teach you how to: Remove the printhead for cleaning Clean the printhead Replace the printhead after cleaning

Posted in Printers/Tickets | Tagged | Leave a comment

How to attach a customer record to a quick sale

Posted on December 19, 2016 by Peggy Dillon

Oops! Someone in the box office made a quick sale when they were supposed to be making a regular sale. Now you need to attach a customer record to that sale. Go to Sales | Sales record | Search by … Continue reading →

Posted in Wintix 6, Wintix5 | Tagged | Leave a comment