(Last updated on: January 12, 2024)
- Whether on the seating plan or seating chart, a character 249, 232, 248, 254 are characters that Wintix and Webtix understand as available seats and patrons can purchase whether in house or online. Once a particular character is replaced with a letter, like “H,” then the seat is not available for sale online. How this applies for in-house sales is that the “H” seat hasn’t been sold but is not available for sale to the general public until released by the box office manager.
- If the theatre client uses the same house seats for every performance, our recommendation would be to add the House seats in the seating plan. This way, when every performance is added with charts, those same House seats will be displayed.
- If the theatre client needs to add House seats temporarily in order to, say, install a soundboard for just one performance, this is what we recommend: Go to File | Initialization | Chart options tab.
- Add “H” in the Symbols on the plans for house seats field.
