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Recent Posts
Monthly Archives: February 2012
Webtix5 release 2012.02.11
Code modifications include: 1) Enhanced code to warn of missing DELETE MySQL permissions, which is necessary to run Webtix5 correctly. 2) Enhanced admin menu. Added link to Webtix/Wintix Error Log for only “sysadm”. 3) Enhanced the Webtix/Wintix Error Log to … Continue reading
Is there a way to indicate a legend for the seating chart so people know what all the colors mean?
If you need a modification of your seating chart to include a legend for Webtix, this would be a custom change, unless you are fluent in php programming or have a web designer fluent in php programming that can do … Continue reading
Posted in Seating Plans & Charts, Webtix Online Ticketing, Webtix Rental, Webtix5
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How to diagnose a sluggish, slow system that stops responding or times out
Is your system or network slow or sluggish? Does it stop responding or time out? Could there be a problem with your internet speed? There are several things to check for in a diagnosis: Are you using 32 bit or … Continue reading
Collect donations by adding a “Donation show” or “Donation season package”
You can collect donations with Wintix and Webtix two ways: by setting up a show or a season package. See also: Get a Donate button for Webtix donations While either way works, we recommend that you set up your donations … Continue reading
Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
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How to add the day of the week to a customer label
Add the following expression (field) to your customer label, it will print the day of the week, as you requested. In Wintix, go to File | Label and receipt setup | Modify any label. In the windows dialog box that … Continue reading
How to use Quick Sale (quicksale) once a show is “off sale” on Webtix
It’s just a couple of hours before the show and you’ve set the show to go off sale online because you don’t want people to continue purchasing through Webtix this close to the performance. But you want to continue to … Continue reading
Posted in Desktop Software, Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5
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Webtix5 release 2012.02.10
Code modifications include: 1) Fixed recently introduced bug which prevented the release of pending sales records. 2) Enhanced the seating chart by changing wording and icons for wheelchair accessibility. 3) Enhanced seat price selection to optionally enable administrator restricting access … Continue reading
How to set up a Datamax 4205A Mark III
Click on the link to instructions to learn how to set up a Datamax 4205A Mark III.
Posted in Datamax printer setup, Desktop Software, Printers/Tickets, Wintix5
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Pip pip! Cheerio! You can’t use a European date format in Wintix
Wintix is All American. You need to put in your dates as month-day-year, not day-month-year as they do in Europe. One of our customers found this little peculiarity when she received this error message: Turns out she’s from England and … Continue reading
You cannot alter a seating plan once you start selling tickets
If your seating chart is attached to a show and you are already selling tickets to that show, you can’t alter the seating plan. If you do something like add a row, you’ll receive an error message, such as ‘Chart … Continue reading