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Monthly Archives: February 2012
Do we need our own server if our data is hosted by Center Stage Software?
When you use Wintix v 5 and the Webtix online ticketing subscription, all your Wintix data is on our server. What still resides directly onto your computers/server is the Wintix version 5 software. Our server is maintained by Center Stage … Continue reading
Do I need a separate database if I use Wintix?
No. Our software uses MySQL as the database engine so all your contact info for all of your patrons, volunteers, actors, etc. are all collected in Wintix. You won’t need any other database engine to do this. You may export … Continue reading
Abandoned Webtix seats are automatically returned
When people abandon their ticket purchase on Webtix, Webtix automatically returns the seats. There is a standard default of 20 minutes for a sale to be completed, although we can change it for you. If the patron does not complete … Continue reading
Posted in Webtix Full License, Webtix Online Ticketing, Webtix Rental, Webtix6
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Price categories versus price codes
Price categories carry over for every performance, BUT, the actual prices do not. So, you can use the same price categories for each performance, just change the price and the “print on tickets as” (the day of the performance). The … Continue reading
Workstation won’t connect to Wintix server because of “Can’t get hostname” or “Can’t resolve hostname” error
On the Wintix server computer, find the file named my.ini Double click on the file, which will open in Notepad In the SERVER SECTION of that file, type the command string, skip-name-resolve, (as seen in the screen shot below- in … Continue reading
Add permissions to use Wintix Help Menu
In order to run an error report or download an update, you need to click on the Help menu in Wintix. However, you need add permissions if you wish other staff to be able to access the Help menu functions. … Continue reading
How to run a report for a single performance with customer names and phone numbers
In Wintix, go to Reports | By show | Single performance Choose the output type as DBF Choose the show Choose the performance date Click on Run the report Copy to a spreadsheet That will give you the customer names … Continue reading
How to add a sales tax charge
In Wintix, click on File | Payment types and a window will appear (see screen shot below). The % per order column is where you want to add the sales tax for each payment type you use. Click on Save … Continue reading
How to add multiple performance dates to a show all at one time
In Wintix, go to Show | Edit a show. RIGHT CLICK on Add Date (See screen shot below). A box will come up allowing you to add several performance dates all at once. Enter the information you wish, according to … Continue reading