Category Archives: Webtix5

Webtix5 software information. Sell tickets or register for events online.

Do Webtix patrons need to enter a password to retrieve their information?

No. When you purchase a Webtix subscription, you are asked to fill out a Webtix Rental Agreement. One of the questions we ask is whether or not you want to force a customer to use a password when they look … Continue reading

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How to set up a show with a special price for two people (a “twofer” or 2 for 1)

Want to offer a special price for people who buy two tickets? Say you have a performance where the price for a single ticket is $60 but couples can buy two tickets for $100. One of our customers wanted to … Continue reading

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News bulletin about POODLE security issue 10/29/14

Center Stage Software has been getting inquiries from some of our customers who use Authorize.net and have received a notification from them about a Internet-wide security issue, commonly referred to as POODLE. Here is some important information: Who does POODLE … Continue reading

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Changing the Webtix shopping cart time out default of 20 minutes

If you are using Webtix for online sales, the default time for the shopping cart to time out is 20 minutes. While you can choose any amount of minutes for it to time out, we would like to give you … Continue reading

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Authorize.net outage caused incomplete Wintix and Webtix purchases: Hard Error line 343

On October 10, 2014, Center Stage Software learned that some patrons of our customers were unable to complete a purchase through Webtix because of an outage at Authorize.net. In addition, because of this outage, some clients were unable to sell … Continue reading

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How to create a report on donations collected online through Webtix

There are several ways you can get this information. If you’re getting a copy of the Webtix receipt for each sale that’s done online, that information is in the emailed receipt.  See example below: Here are a few different reports you … Continue reading

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How to give away free tickets online without the regular convenience fee

Once in awhile, there is a reason to give away tickets rather than sell them.  But if you are selling tickets online, there is generally a convenience or service fee associated with those sales. For these special cases, you don’t … Continue reading

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How much could online ticketing with Webtix save you?

If you aren’t selling tickets online, you are missing a great opportunity to increase ticket sales and customer satisfaction. If you are using other ticketing software, you are most likely paying per ticket fees and passing those fees along to … Continue reading

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Webtix5 release 2014.06.10

Code modifications include: 1) Enhanced the orphan seat check with Webtix6 capabilities so that it can be database controlled. 2) Modified barcode file syntax to be PHP5.4 compatible. 3) Added double-line corner images to the seating chart. Files updated since … Continue reading

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How to input a connection string to connect Wintix to database on remote server

NOTE: If you host your data locally, please click here for directions. For our clients who have opted to 1) have Center Stage Software host their database, or 2) use the Webtix online ticketing subscription, you will need a connection … Continue reading

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