2024 Newsletters

(Last updated on: November 18, 2024)

January 2024 Newsletter

  • You can book dedicated training for your staff and volunteers
  • Schedule one-on-one software training with David Hile
  • Improve your basic Wintix skills

Feb./March 2024 Newsletter

  • Reconcile your books every day
  • Should you manually update your printer drivers?
  • How to automatically print more than one receipt
  • Let’s Make a Deal! Which support person is at which extension?

April 2024 Newsletter

  • Customize the look of your Webtix seating charts
  • Use seating plan colors to display a scaled house
  • Google Forms is a good tool for class registrations
  • Practical Automation is out of business
  • How to refund many tickets for a performance or time period

May 2024 newsletter

  • How to automatically download Wintix updates
  • Clear your cache and cookies if you can’t see Webtix updates right away
  • Run an Integrity Report to find out of balance sales
  • Hamlet asks: To move seats or not to move seats. That is the question.
  • Who is at which support extension number?

June 2024 newsletter

  • All about discounts – per order or percentage?
  • Tell us if a Help Desk post is old and may be out of date
  • We are open off hours for emergencies, but what is an emergency?
  • Please use the authorized phone numbers and emails for support

July 2024 newsletter

  • What do you want and need in your ticketing system software
  • Which reports do you run on a regular basis
  • Would you like us to input your season events
  • Which phone extensions & emails will reach Support Team members

September 2024 newsletter

  • Create and use mailing lists
  • Run of show vs. categories and prices
  • Ten hut! How to better use the Help Desk
  • Tell us what you want in Wintix
  • Ticket printer suddenly not working correctly?
  • One ringy dingy – remember our Support Line extensions

October 2024 newsletter

  • How to change the date or time of a performance
  • How to create a list of bar codes for a promoter
  • We have upgraded the Scantix app for iOS
  • Did you get an email from Authorize.net?
  • Support team extensions

November 2024 newsletter

  • Thank you so much!
  • Alert your patrons to third party ticket resellers
  • Need help setting up a Black Friday/Cyber Monday sale?
  • Thanksgiving Holiday Hours
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