(Last updated on: November 18, 2024)
- You can book dedicated training for your staff and volunteers
- Schedule one-on-one software training with David Hile
- Improve your basic Wintix skills
- Reconcile your books every day
- Should you manually update your printer drivers?
- How to automatically print more than one receipt
- Let’s Make a Deal! Which support person is at which extension?
- Customize the look of your Webtix seating charts
- Use seating plan colors to display a scaled house
- Google Forms is a good tool for class registrations
- Practical Automation is out of business
- How to refund many tickets for a performance or time period
- How to automatically download Wintix updates
- Clear your cache and cookies if you can’t see Webtix updates right away
- Run an Integrity Report to find out of balance sales
- Hamlet asks: To move seats or not to move seats. That is the question.
- Who is at which support extension number?
- All about discounts – per order or percentage?
- Tell us if a Help Desk post is old and may be out of date
- We are open off hours for emergencies, but what is an emergency?
- Please use the authorized phone numbers and emails for support
- What do you want and need in your ticketing system software
- Which reports do you run on a regular basis
- Would you like us to input your season events
- Which phone extensions & emails will reach Support Team members
- Create and use mailing lists
- Run of show vs. categories and prices
- Ten hut! How to better use the Help Desk
- Tell us what you want in Wintix
- Ticket printer suddenly not working correctly?
- One ringy dingy – remember our Support Line extensions
- How to change the date or time of a performance
- How to create a list of bar codes for a promoter
- We have upgraded the Scantix app for iOS
- Did you get an email from Authorize.net?
- Support team extensions
- Thank you so much!
- Alert your patrons to third party ticket resellers
- Need help setting up a Black Friday/Cyber Monday sale?
- Thanksgiving Holiday Hours