(Last updated on: November 16, 2022)
- We are so grateful for you!
- Please let us know if a third-party is contacting us for you
- Our Thanksgiving office hours
- “1, 2, 3, 4 / If you need support some more”
September/October 2022 Newsletter
- Bar code scanning – touchless tickets
- What are show notes and why would I use them?
- May I? Setting and editing permissions
- Don’t let those emails keep bouncing
- “Operator, can you help me make this call” to the support team?
- Use Wintix and Webtix to register students for classes
- How to use discounts in Wintix
- Discover the history of a sale
- Our new intern Zach is a star in the making
- Want stubless tickets?
- Let flex pass patrons pick performances
- Run a spreadsheet of subscribers for renewals
- Sell comp or special priced tickets during a GA sale
- Software update reminders
- Do you want stubless tickets?
- Season tickets – how to let patrons select their own performances in a flex pass
- Run a spreadsheet to help you renew subscribers
- Add special price or comp tickets to a GA sale
- How to find what you are looking for
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Beware of the difference between service charges and surcharges
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We are improving our servers to serve your needs better
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The easiest way to get a thumbnail photo for your Webtix page
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Have you memorized the support call extensions?
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New How-To videos on our YouTube Channel
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What is the error? Send us a picture!
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Here is where to find update info on the Help Desk
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Don’t forget the support phone number & extensions
- Add a link to your email receipts
- Reconcile your sales every day to avoid most accounting problems
- The difference between selling pre-assigned and flex season passes
- Please contact any patron whose receipt bounced or reported it as spam
- Don’t forget the support line extensions!
- Practice your Wintix skills during this slow time of year
- Support team phone extensions
- Use price categories and season tickets for gift certificates
- Does any purrson at your organization need to get the newsletter and other mews?
- Contact us before you order custom ticket