How to return seats/tickets after refund

(Last updated on: October 15, 2019)

NOTE: It is recommended that you return seats or GA tickets FIRST before issuing a refund.

Below, we will show you how to refund 1) cash or a check; 2) a credit card.

1) To refund cash or a check

  • In the Pay type column you will see cash or check.
  • Click the Add payment / Refund cash or check button.

  • The Adding a payment record window will appear.
  • Enter the refund amount as a negative amount and click the Add payment record button.
  • You can make a full or partial refund.

  • In this example, the seats were first so the sale is now out of balance.

  • Complete the refund and click the Add payment record button.

1) To refund a credit card purchase

  • On the Payment tab, in the Pay type column you will see credit card.
  • Click the Refund a credit card button.

  • Make your refund selection and click OK.

  • A confirmation window will open. Click OK.

 

This entry was posted in Accounting, Wintix 6 and tagged , . Bookmark the permalink.

Leave a Reply