Monthly Archives: January 2017

New laws about ticket bots

Here are two articles about new laws about ticket laws… sports.good.is Obama Enacted A New Law That Will Make Life A Lot Harder For Ticket Scalpers by Penn Collins If you’re a fan of music or sports, you’ve probably been … Continue reading

Posted in General Information | Tagged | Leave a comment

How to email a publicity report for one show

Go to Report | By day | Publicity report. Choose the first date you started selling the show as the starting date, the day you stopped selling the show as the ending date, and only choose one show.

Posted in Reports | Tagged | Leave a comment

How to add a background image to a ticket.pdf

Want to make your emailed tickets as beautiful as this? (A BIG thanks to Blue Gate Theatre for sharing this with us!) The background image is achieved by setting a “background-image” style on the table in ticket_template.php file. NOTE: If … Continue reading

Posted in Tickets | Tagged | Leave a comment

Updating Wintix if you are running a shortcut to the server wintix.exe

If the computer is running a shortcut to the server Wintix5.exe, then Wintix will need to be closed on all computers running that shortcut before you can update. Once you update the server Wintix5.exe, then all computers running that shortcut … Continue reading

Posted in Wintix 6, Wintix5 | Tagged | Leave a comment

Is more than one ticket being printed on a ticket?

NOTE: This post is primarily for internal Center Stage Software use. If you have this issue, you can try to eliminate it by using these instructions. You may also reach our support team at 831-920-1254. We had a client whose … Continue reading

Posted in GoDEX, Printers/Tickets, Tickets | Tagged | Leave a comment

Can you change the name of the show?

What happens if you have to replace a show? Can you just change the name? Yes, it won’t affect the sales you’ve already made. Just click on Show | Edit a show and overwrite the name of the show that’s … Continue reading

Posted in Wintix 6, Wintix5 | Tagged | Leave a comment

How to reconcile your box office at the end of each business day

NOTE: This is standard office procedure. It must be done. If you have multiple clerks, each clerk needs to balance their work station. That way, they can correct any mistakes when their memories are fresh.  At the close of your … Continue reading

Posted in Accounting, Desktop Software, Reports, Wintix 6 | Tagged | Leave a comment

Are your reports printing to the ticket printer?

NOTE: This post is primarily an internal post for a very unusual situation. If you have a similar type of problem, you are welcome to try the solutions below. If these instructions don’t solve your issue, please call support at … Continue reading

Posted in Reports, Wintix5 | Tagged | Leave a comment

How to set up Google Analytics tracking

Google has a webpage with detailed instructions There are several ways to collect data in Analytics, depending on whether you want to track a website, an app, or other Internet-connected device. You will need to have someone who is competent … Continue reading

Posted in General Information | Tagged | Leave a comment

How to have a special discounted price for a limited time or one day only – Wintix 5

A deal can seem especially exciting if it’s something available for only a short time – like a one-day sale. During the winter holiday season, there are a lot of time-sensitive deals like Black Friday or Cyber Monday happening, but … Continue reading

Posted in Webtix Online Ticketing, Wintix5 | Tagged | Leave a comment