- American Disabilities requirements for ticketing
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- Webtix Full License
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- Wintix 6
- Are there printer compatibility issues if you run Windows 7 on one computer and Window 10 on another?
- Check media error instructions for the Godex RT200i printer
- Do not use special characters in a discount code name for Webtix 6!
- Are you quick sales missing seat numbers?
- Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?
Monthly Archives: July 2016
One of our clients was altering her ticket codes in one of her seating charts. Her seating plan was 524 seats, but she noticed her seating chart said she had 525. We don’t know exactly what caused it, but this … Continue reading
When you are editing a show, click on the Internet options button. A new window will appear, click on the Domains button. Make sure Domain = Internet (type in Internet if it’s not in there already). Check mark the appropriate … Continue reading
Mary Z. from Amazon emailed: I have copied part of the MySQL error log (below) from your RDS instance showing the problem that MySQL was hitting attempting to restart. The RDS Database Engineer started MySQL in “innodb_force_recover=3” and recommends to … Continue reading
In Wintix, go to File | Initialization | click on the Require passwords check box. Once the Require passwords checkbox is checked, click on the Save Settings button. When selected, all users will have to login to Wintix with a … Continue reading
Open up Internet Explorer Click on Help | About Internet Explorer And there it is!
A Wintix user told us their board of directors raised ticket prices for the coming year, but they had already entered all the price categories and old prices into Wintix. This is what we told them to do: If only … Continue reading
A Wintix user reported their master ticket setup reverted to some old or default version of their ticket layout that is not correct. Their ticket set up was a Special Ticket Format (STF) so we instructed them to go to: … Continue reading
You don’t need to create and use a Special Ticket Format (STF) unless the ticket for that show will be different from the default ticket. So, when would you use a STF? If the show has a logo that is … Continue reading
Double click on the first seat you want to remove. You will see the following screen, showing the data (row, section, seat number, etc.) for that seat. Remove all data from all fields. The Data for this seat window should … Continue reading