- American Disabilities requirements for ticketing
- Central Box Office
- Credit Card Processing
- Datamax printer setup
- Datamax printers
- Desktop Software
- FGL printer setup
- FundRaiser Software
- General Information
- Internet connectivity
- Just for fun
- Season package
- Season tickets
- Seating Plans & Charts
- Webtix Full License
- Webtix Online Ticketing
- Webtix Rental
- Webtix updates
- Wintix 6
- Are there printer compatibility issues if you run Windows 7 on one computer and Window 10 on another?
- Check media error instructions for the Godex RT200i printer
- Do not use special characters in a discount code name for Webtix 6!
- Are you quick sales missing seat numbers?
- Getting the error “Wintix6.exe doesn’t exist in c:Wintix6.exe” when downloading a Wintix 6 update?
Monthly Archives: July 2012
To get publicity codes to pull up for each sales record, please contact email@example.com or (831) 920-1254 so we can email you two files you will need! Save both of the attached files into the C:\Tix7\Reports\Day\Sales folder. Run a Report … Continue reading
Error: The chart is not the same size as the seating plan. This performance has not been set up correctly.
The Error message reads: “The chart is not the same size as the seating plan. This performance has not been set up correctly.” Note: This error occurs when you’re in Sale | Regular sale | <choose a show> |Select Seats. … Continue reading
Wintix seating plans are comprised of a grid of cells. The seating plan uses whatever has been put into the farthest left cell of the row to display as the row indicator. If you don’t put anything in that cell, … Continue reading
Cause Of Problem: The SIM interface (how your Webtix credit card sales are processed) does not accept special characters (like quotes, parenthesis, and bracket symbols). A Wintix customer had apostrophes in a price category for one of their shows. When … Continue reading
For Webtix online orders In Wintix, go to File | Ticket delivery methods. In the screen that appears, click on the ticket delivery method you want your patrons to have or unclick those you don’t wish to offer. Save changes. … Continue reading
To change the main show description for online Webtix customers … In Wintix, go to: Show Edit a Show Choose the Show Click on Internet Options Enter the main show information in the “Show Info” tab. (see screen shot below) … Continue reading
One of our customers reported that some people in the box office were unable to run Wintix off the server. The first error was a missing .dll file. Once they replaced the missing library file, the client PC just beeped … Continue reading
In Wintix, go to: Reports By Show Single Performance Choose your show in the left column Choose the performance date in the right column Click Seating Chart Choose your printing preferences Click OK You’re done!
If you need to change the ticket delivery method in any of the sales records you do NOT wish to print: Go to Sales|Sales Records|Bring up the sale|Go to the Other Information tab on the far right of the sales … Continue reading
Code modifications include: 1) Enhanced functionality of Webtix5 with the chart’s “seatsremaining” field. 2) Enhanced the promoter’s Domain Links page to bookmark or activate their domain’s batch processor for email reports and/or RTT import. Files Updated Since Webtix5 release 2012.07.03: … Continue reading