Monthly Archives: August 2013

How to load fan-folded tickets into a GoDEX HD90 printer

Here’s a short, helpful video that shows you the proper way to load tickets in a ticket printer. Though this demonstration is for a GoDEX printer, the instructions are basically the same no matter what brand you are using. The … Continue reading

Posted in Datamax printer setup, Datamax printers, GoDEX, Printers/Tickets, Tickets | Tagged | Leave a comment

How to add service charges and fees to shows

Here is how to add some common types of service charges and fees: Walk up or over the phone Go to File | Payment types. Add the service charge on the payment type you use for these sales. Online sale, … Continue reading

Posted in Desktop Software, Tickets, Webtix Online Ticketing, Webtix Rental, Webtix5, Wintix5 | Tagged | Leave a comment

Two ways to exchange seats

There are two ways of doing this.  If you use the Add or Exchange seats button, you will need to remember to release/return the old seats (see below), as well as select the new seats, or you will have double … Continue reading

Posted in Desktop Software, Tickets, Wintix5 | Tagged | Leave a comment

How to install and configure a printer driver and load ticket stock/thermal labels – for GoDEX printer

If you just need to install the correct driver for a GoDEX printer, click on the following link: GoDEX printer driver. Then click the download button to get the driver. If you need to download the correct driver and have … Continue reading

Posted in GoDEX, Printers/Tickets | Tagged | Leave a comment