(Last updated on: May 13, 2024)
When patrons select seats through Webtix, there is a setting that allows Webtix to move the selected seats if it creates a single, unsold seat between sold seats. You can either use this feature or turn it off.
- In Wintix, go to Show | Edit a show | <choose show and performance> | Edit chart data button.
- On the Editing the chart data window, you can either check or uncheck the Allow Webtix to move seats button.
So, when would you not want Webtix to move the seats?
When the seats are laid out in a pattern that Webtix does not understand. These are things like theatres in the round, arenas, cabarets, churches (with a crucifix seating plan) and wings of a balcony.